2.             MAINTENANCE QUALITY STANDARDS – ROADS AND SIDEWALKS/PATHWAYS

 

NORMES DE QUALITÉ EN MATIÈRE D’ENTRETIEN ROUTES ET TROTTOIRS OU SENTIERS

 

 

Committee recommendations as amended

 

That Council approve the following:

 

1.                  the maintenance quality standards for roads and sidewalks/pathways as set out in Annex B.

 

2.                  the enhanced service levels for pedestrian and cycling facilities, as outlined in the report, for implementation starting in 2004 subject to approval of an additional $180,000 in the 2004 budget.

 

3.                  an additional 8 FTEs required to comply with the new provincial Minimum Maintenance Standards for Municipal Highways.  Since this requirement had not been identified during the amalgamation process and that amalgamation related FTE reductions still remain to be achieved, this need would be achieved by reducing the remaining 2004 TUPW FTE reduction targets and associated savings of $640,000.

 

4.         Whereas the City’s roads and transitways are essential to the long term sustainability of the city;

 

            Whereas it is commonly known that the road resurfacing and repair budgets are grossly under funded;

 

            Whereas private corporations principally carry out this work based on lowest price tenders;

 

            Whereas under funding has been estimated to be $10M on an annual basis;

 

            Whereas some roads are visibly deteriorating beyond resurfacing to full reconstruction at a significant future cost to this city;

 

            Be it therefore resolved that City staff prepare a report for the Transportation and Transit Committee that reviews long term maintenance and repair costs and in particular deals with increased future costs of the present under funding of road resurfacing and repair.

 

5.         Whereas all three parties represented in the Ontario Legislature have announced their election commitment to provide a portion of the provincial gas tax to municipalities for transportation purposes;

 

            Whereas the Ontario Legislature remains in session;

 

            Therefore be it resolved that City Council request all three parties (through their Legislative Leaders) to pass such legislation now, rather than waiting for a provincial election.

 

 

Recommendations modifiée du Comité

 

Que le Conseil municipal approuve les éléments suivants :

 

 

1.         d’approuver les normes de qualité en matière d’entretien des routes et des trottoirs ou sentiers telles qu’elles sont décrites dans l’annexe B.

 

2.         d’approuver la mise en place en 2004 des niveaux de services améliorés des voies pour piétons et des pistes cyclables, tels que décrits dans le rapport, sous réserve de l’approbation d’une somme supplémentaire de 180 000 $ dans le budget de 2004.

 

3.         d’approuver l’ajout de 8 ETP supplémentaires requis conformément à la nouvelle politique provinciale sur les Normes d’entretien minimales des voies publiques municipales. Étant donné que l’on n’avait pas décelé ce besoin au moment de la fusion et que les réductions d’ETP liées à la fusion ne sont pas encore terminées, il est possible de répondre à ce besoin en révisant à la baisse les objectifs de réduction d’ETP restants des TSTP de 2004 ainsi que les économies liées à cette réduction de 640 000$.

 

4.         Attendu que les chemins et les couloirs de transport en commun de la Ville sont essentiels pour assurer la viabilité à long terme de la ville;

 

            Attendu que d’aucuns reconnaissent que les fonds prévus au budget pour le resurfaçage et la réparation des chemins sont nettement insuffisants;

 

            Attendu que les entreprises du secteur privé effectuent principalement de tels travaux en se fondant sur la soumission la plus basse;

 

            Attendu que l’insuffisance de fonds pour ces travaux a été évaluée à 10 millions de dollars annuellement;

 

            Attendu que certains chemins se détériorent à un point tel qu’ils ne pourront plus faire l’objet d’un resurfaçage, et qu’ils devront dès lors être refaits, à grands frais pour la Ville, à l’avenir;

 

            Il est pour ces motifs résolu que le personnel de la Ville prépare, à l’intention du Comité des transports et des services de transport en commun, un rapport qui, faisant état des coûts d’entretien et de réparation à long terme des chemins, mettra principalement l’accent sur les coûts supplémentaires qui devront être assumés à l’avenir du seul fait de l’insuffisance des fonds actuellement accordés au resurfaçage et à la réparation des chemins.

 

5.         Attendu que les trois partis représentés à l’Assemblée législative de l’Ontario ont pris l’engagement électoral de remettre une part de la taxe provinciale sur l’essence aux municipalités, qui pourront ainsi l’affecter au poste des transports de leur budget;

 

            Attendu que la session de l’Assemblée législative se poursuit;

 

            Il est pour ces motifs résolu que le Conseil municipal demande aux trois partis, en s’adressant à leurs leaders respectifs à l’assemblée législative, d’édicter dès maintenant une loi à cet effet, plutôt que de le faire après la tenue de l’élection provinciale.

 

 

 

Documentation

 

1.            General Manager, Transportation, Utilities and Public Works report dated 14 May 2003 (ACS2003-TUP-SOP-0004).

2.            Draft Extract of Minute, Transportation and Transit Committee Meeting of 21 May 2003.


Report to/Rapport au :

Transportation and Transit Committee/

Comité des transports et des services de transport en commun

 

and Council/et au Conseil

 

14 May 2003/ le 14 mai 2003

 

Submitted by/Soumis par:  R.T. Leclair, General Manager/Directrice générale

Transportation, Utilities and Public Works/Transport, Services et Travaux publics

 

Contact/Personne ressource: Dale Philpotts, Director of Surface Operations/

Directeur, Opérations de surface

580-2424 ext./poste 25543, Dale.Philpotts@ottawa.ca

 

 

 

Ref N°: ACS2003-TUP-SOP 0004

 

 

SUBJECT:     MAINTENANCE QUALITY STANDARDS – ROADS AND SIDEWALKS/PATHWAYS

 

OBJET :         NORMES DE QUALITÉ EN MATIÈRE D’ENTRETIEN ROUTES ET TROTTOIRS OU SENTIERS

 

 

REPORT RECOMMENDATIONS

 

That the Transportation and Transit Committee recommend Council:

 

1.         Approve the maintenance quality standards for roads and sidewalks/pathways as set out in Annex B.

 

2.         Approve the enhanced service levels for pedestrian and cycling facilities, as outlined in the report, for implementation starting in 2004 subject to approval of an additional $180,000 in the 2004 budget.

 

3.         Approve an additional 8 FTEs required to comply with the new provincial Minimum Maintenance Standards for Municipal Highways.  Since this requirement had not been identified during the amalgamation process and that amalgamation related FTE reductions still remain to be achieved, this need would be achieved by reducing the remaining 2004 TUPW FTE reduction targets and associated savings of $640,000.

 


RECOMMANDATIONS DU RAPPORT

 

Que le Comité des transports et des services de transport en commun recommande au Conseil municipal :

 

1.         d’approuver les normes de qualité en matière d’entretien des routes et des trottoirs ou sentiers telles qu’elles sont décrites dans l’annexe B.

 

2.         d’approuver la mise en place en 2004 des niveaux de services améliorés des voies pour piétons et des pistes cyclables, tels que décrits dans le rapport, sous réserve de l’approbation d’une somme supplémentaire de 180 000 $ dans le budget de 2004.

 

3.         d’approuver l’ajout de 8 ETP supplémentaires requis conformément à la nouvelle politique provinciale sur les Normes d’entretien minimales des voies publiques municipales. Étant donné que l’on n’avait pas décelé ce besoin au moment de la fusion et que les réductions d’ETP liées à la fusion ne sont pas encore terminées, il est possible de répondre à ce besoin en révisant à la baisse les objectifs de réduction d’ETP restants des TSTP de 2004 ainsi que les économies liées à cette réduction de 640 000$.

 

BACKGROUND

 

On 08 August 2001, Council approved a Service Level Harmonization Strategy for the maintenance of roads, sidewalks, parks and trees that included the following components:

 

1.      Community and stakeholder consultation to ensure that the needs of residents and key stakeholders were identified and addressed.  Further details on the consultation plan were provided to Council in a memo dated 26 October 2001.

2.      The collection of background information including: an inventory of service levels and their related costs to gain an understanding of systems in place prior to amalgamation; a peer comparison with other comparable municipalities; and, a review of legislated standards.

3.      The development of new maintenance classification systems for roads, sidewalks, parks and trees that would group similar amenities into classes to ensure consistent service delivery across the City.

4.      The development of service level options and related costs for key service standards.

5.      A report to appropriate Standing Committees and Council.

 

In October 2002, the Department provided a summary of activities completed to date on components 1 to 4 and identified issues that Council would need to consider when the final recommendations were brought forward to Committee and Council in early 2003.

 

The purpose of this report is to provide an overview of the harmonization process, highlight service level and financial implications and seek approval from Committee and Council on the proposed maintenance quality standards for roads and sidewalks/pathways.  Maintenance standards for parks, sports fields and trees will be presented to the Health, Recreation and Social Services Committee under a separate report.

 

DISCUSSION

 

Ottawa 20/20

 

In June 2002, Council adopted seven principles to guide growth and long term decision making within the City.  These guiding principles are based on extensive public consultation.  The seven principles and accompanying objectives have been recognized in the development process for the City’s maintenance quality standards.  The relationship between the principles and the proposed maintenance quality standards is demonstrated as follows:

 

 

Description of the Proposed Maintenance Quality Standards

 

The maintenance quality standards (details in Annex B and summarized in Annex A) have been developed with input from the community, through peer comparison of other municipalities and through the review of provincial guidelines.  Through this process the following objectives for the standards were defined:

·        To provide safe, dependable and affordable service levels;

·        To preserve the infrastructure assets;

·        To protect the natural environment;

·        To enhance the appearance and health of the community;

·        To provide a reference framework to measure performance;

·        To provide a basis of “Peer Review” with other comparable cities; and

·        To provide Council and citizens with a reference of expectations.

 

The maintenance quality standards have been written with the perspective of the user in mind.  As much as possible, they anticipate the end result of maintenance services – the benefits to users.  The standards outline the time and extent of a particular maintenance activity.  They also link directly to larger, measurable objectives – clean city, safe roads, passable sidewalks, etc.

 

The standards do not prescribe how to deliver services.  How services are delivered forms part of an operations manual (to be developed after standards have been approved) as delivery may evolve over time with changes in equipment, materials, innovation and technology.  This is a change from many of the standards of the former municipalities which focused on how to deliver services rather than defining the timing and extent of these services.  Having measurable outcomes is also consistent with the Ottawa 20/20 vision.

 

While the maintenance quality standards will be implemented after being approved by Council, it will take a few years for the service levels to be fully implemented, monitored and evaluated.  Monitoring and tracking systems will need to be developed to support the new standards.

 

Community Input

 

In order to understand the views and expectations of residents, the City undertook extensive community consultation (refer to Annex C for details).

 

The consultation process included a public opinion survey.  Based on the results of the random telephone survey conducted in late 2001, almost 9 in 10 were generally, if not very, satisfied with the overall level of service provided by the City’s maintenance operations.  Input also indicated that residents placed the greatest priority on snowplowing of major roads and sidewalks, snow removal in residential areas, road surface repairs and streetlight maintenance.  Also considered important but less critical are services that involve the care and management of green spaces and aesthetic clean up.

 

In addition, the following are some of the more significant issues that were raised during the consultation process (refer to Annex C for other consultation process details):

·        While the majority of residents support the City’s initiative to discontinue the use of chemical pesticides, many residents expressed concerns that the quality of parks and boulevards has deteriorated.

·        Many residents would like to see a reduction in the use of road salt.

·        Some residents expressed concerns with the hours of operation for certain functions: snow removal and street sweeping operations carried out at night in or near residential areas.

·        The Mobility Issues Advisory Committee expressed concerns with the accessibility of sidewalks/pathways in the winter, mainly in the downtown core.

·        The Cycling Advisory Committee tabled a report entitled “Response to City Review of Road Maintenance Standards” whereby they raised a number of concerns, such as potholes, pavement cracks, debris, catch basin grates, drainage, winter control and so on.

·        The Agriculture and Rural Affairs Advisory Committee expressed concerns with the timing of grass cutting along rural ditches.  They are concerned that by the time much of the cutting occurs weeds have gone up in seed and proliferate on abutting properties/agricultural lands.

·        Some rural residents expressed concern with the level of maintenance of gravel roads and that this could further deteriorate being part of a bigger City.

 

Community expectations and the issues they identified during the consultation process have been reflected in the development of the quality maintenance standards.

 

Practices of Former Municipalities

 

The development of the proposed maintenance quality standards included a review of the practices of the former municipalities.  All of the former municipalities were responsible for similar maintenance activities.  However, as noted earlier, the means by which they defined their standards and by which they delivered the services did vary.  In some instances some of the former municipalities did not have defined standards and services were delivered based on past practices that were consistent with community expectations.  Annex A provides an overview of the proposed maintenance standards compared to the practices of the former municipalities.

 

Peer Comparison with Other Municipalities  

 

The development of the proposed maintenance quality standards also included a review of the standards of other comparable municipalities.  A summary of findings is presented in Annex D. 

 

Challenges with the peer comparison included the number of standards involved and the difficulty in finding municipalities that shared all of Ottawa’s distinctive characteristics.  For example, very few municipalities have developed “outcome” based standards that could be compared directly, some have no documented standards, few have a similar urban-suburban-rural component, and few are subject to the same weather conditions and profile as Ottawa.  As a result, the review focused on specific areas where Ottawa compared with the other municipalities. 

 

Contacts were made with a number of municipalities.  Information was received from those listed below.

 

·        Capital Cities: Toronto, Quebec City, Washington DC, Oslo, Helsinki

·        Canadian Cities: Haldiman/Norfolk, Hamilton, Niagara, Peel, York, Calgary, Gatineau, Montreal

·        Other Agencies: National Capital Commission; Ontario Ministry of Transportation; Norwegian Public Roads Administration; Swedish National Road Administration

 

Overall, the level of service proposed for the City of Ottawa is comparable to other similar municipalities.  Of the capital cities consulted, it was observed that a higher level of service is provided in tourism areas.  This applies mainly to litter pickup, sweeping and snow removal.  However, the level of service provided to other areas of the city is generally not much different than with other typical cities.  As with other capital cities, a higher level of service is proposed for the core and tourism areas of the City of Ottawa.

 

New Provincial Minimum Road Maintenance Standards

 

Since 01 November 2002, Ontario municipalities are required to comply with the “Minimum Maintenance Standards for Municipal Highways” as per Regulation 239 of the Municipal Act.  These minimum standards only apply to road maintenance services that have an impact on public safety (i.e. snow plowing, potholes, cracks, regulatory signs, streetlights, etc.).  They do not address issues pertaining to infrastructure preservation and quality of life nor do they apply to sidewalks, parks or trees.  As a result, simply adopting the provincial minimum standards would result in an incomplete set of standards.

 

The proposed maintenance quality standards for the City comply with the requirements of the provincial minimum maintenance standards and address the larger issues identified above.  Where provincial minimum standards apply, the proposed maintenance standards for the City include a desirable or target level of service that meets and often exceeds the provincial minimum.  Where the proposed standards exceed the provincial minimums, the standards recognize the level of service provided by the former municipalities and the community feedback from the consultation process.

 

The provincial minimum standards require municipalities to undertake and document year-round routine patrols on all municipal roads.  They define the frequency of patrols based on the road class and the conditions/hazards that need to be monitored and documented.  While most of the former municipalities carried out some form of road patrol function, most carried these out in an informal basis, reporting was more in relation to identified hazards and emphasis was typically on winter operations.

 

The provincial minimum standards will result in a formal process where every road in the City of Ottawa will be patrolled on a regular frequency based on road class and each patrol will be documented.  The City has an inventory of approximately 5,200 km of roads that will be patrolled by driving all roads at an average speed ranging between 20 and 35 km/hr in order to visually observe and report potential hazards.  For example, arterial roads will be patrolled 2 times per week while residential roads will be patrolled once per month.  The patrolling activities will be carried continuously 5 days per week.  Additional details on the road patrol standard are included in Section 102.01 of Annex B.

 

It is estimated that approximately 14 FTEs are required to comply with the provincial minimum standard.  It is also estimated that the City has already 6 FTEs based on patrols performed by the former municipalities.  As such, 8 additional FTEs are required to comply with the provincial minimum standard.

 

At the 05 February 2003 Transportation and Transit Committee meeting, a recommendation by the Cycling Advisory Committee on the establishment of a citizen-based road hazards reporting program was referred to staff.  The road hazards reporting program being proposed by the Cycling Advisory Committee could supplement the City's routine road patrolling efforts.  After Council has approved the proposed maintenance quality standards, staff would continue to work with the Cycling Advisory Committee to clarify expectations, how this program would be implemented and how the communications would occur between members of this program and the City.

 

Maintenance Classification

 

Maintenance classifications are used to categorize roads, sidewalks/pathways and trees of similar characteristics and function into similar classes.  These classes are used to prioritize the delivery of maintenance activities.  A summary of the maintenance classes was presented in the October 2002 committee report and details are included in Section 101.01 of Annex B.

 

Recommended Maintenance Quality Standards

 

The proposed maintenance quality standards have been developed with the intention of providing a consistent and appropriate level of service to all citizens of the City of Ottawa.  They have been crafted based on an extensive community consultation process, the review of the standards of the former municipalities and of other comparable external municipalities. The proposed standards also meet or exceed the provincial requirements, where minimum standards are defined.  In addition, they respond to the principles outlined in the Ottawa 20/20 growth plans, especially as they concern safety and mobility.

 

Given the diversity and extent of information covered under the proposed maintenance quality standards (Annex B), the following highlights services that either had significant service level variations between former municipalities or that were subject of greatest public interest.  A more detailed overview of these proposed maintenance quality standards compared to the practices of the former municipalities is provided in Annex A.

 

Recommendations on enhancements to service levels and the cost associated with making these enhancements are discussed later in the report.  Areas where enhancements are recommended respond directly to comments received from the public during the consultation process.  The intent is that after being implemented these enhancements would be monitored and a regular status provided to report on their effectiveness.

 


Winter Maintenance

Snow plowing and de-icing

Based on the public consultation process, residents place a high degree of importance on snow and ice control for city roads, but have also expressed a desire to see reductions in the application of road salts.

 

With respect to salt usage, Council approved a revised maintenance standard as part of the 2003 budget process.  This new standard was implemented this past winter and is reflected in the proposed maintenance standards.  Residents should not notice any changes in service level for snow and ice control on sidewalks/pathways and on arterial and collector roads.  On residential roads, former municipalities that had a centre bare pavement standards (Cumberland, Gloucester, Nepean, Osgoode, Vanier) will see a change to snow packed roads.  This is consistent with the community’s and Environment Canada’s desire to see reductions in the amount of road salts being applied, in a manner that does not compromise public safety.

 

With respect to snow plowing, former municipalities applied a similar standard for most arterial and collector roadways.  This was largely because most of these roadways were managed by the former Region or were the highest priority roads of the former local municipalities.  With respect to residential roads, the standard varied from centre bare pavement to snow packed roads, although the application of the standard were largely intended to achieve a similar result – to ensure that residential roads were cleared within 10 hours from the end of a significant snow accumulation.

 

The proposed standard on residential roads maintains the objective of achieving an initial cleanup within 10 hours from the end of a significant snow accumulation, but the trigger for deploying resources has been modified.  Residential roads will be plowed after an accumulation of 7 cm.  Residential roads may get plowed for storms less than 7 cm if the cumulative effect of previous accumulations exceeds 7 cm or as a result of other operational concerns with the type of storm (i.e. freezing rain).  While not drastic, this  change will be most noticeable in former municipalities that plowed residential roads when the accumulation was less than 7 cm – all with the exception of Gloucester, Osgoode, Ottawa , Rideau and West Carleton.

 

Snow removal

Based on the public consultation process, residents also place a high degree of importance on snow removal in terms of maintaining safe roads.  Residents should not see a reduction in snow removal but they may see a change in how snow is being removed.  The proposed standard reflects that hauling of snow to a snow disposal facility will be undertaken only if casting onto boulevards and adjacent properties or pulling of snow into the road cannot be carried out.  This service standard was approved by Council as part of the 2003 budget process.

 


Summer Maintenance

Street cleaning

The level of service for street cleaning varied significantly across the former municipalities.  Under the proposed standard, all streets in the City (i.e. paved with curbs) will be cleaned in April and May as part of the spring cleanup.  Following the initial cleanup, under the proposed maintenance standard arterial roads would be cleaned every 1-2 weeks and bus/cycling routes would be cleaned on a 3-8 week basis.  This would result in an increase in the frequency of cleaning in the suburban municipalities, while reducing the cleaning frequency of some streets in former Ottawa and Vanier (refer to Annex A for additional details).  However, residents of former Ottawa and Vanier should not experience a noticeable impact as a result of this change in frequency.  It should also be noted that the downtown core, BIAs and market area will continue to receive the same high level of service currently provided.

 

Boulevard grass cutting

Prior to amalgamation, grass cutting along most boulevards was undertaken on a monthly basis.  With Council approval of the Integrated Turf Management (ITM) program to eliminate the use of pesticides on City owned properties, the maintenance standard for City boulevards was revisited.  The recommended standard reflects the maintenance approach set out in the ITM program approved in 2003 budget.  For boulevards, this will provide for a 2-week grass cutting frequency during the spring growing season and more cultural practices such as topdressing and overseeding.  During the balance of the season, boulevards will continue to be cut on a monthly basis.

 

Nighttime Operations in Residential Areas

Street sweeping as part of spring cleanup

Many residents (urban and suburban) have expressed concerns with the noise generated by street sweeping operations in residential areas at night, mainly during the spring cleanup.  The proposed maintenance standards continue the practice of nighttime street cleaning operations where this was a common practice in the past.  Other than former Cumberland and Gloucester, this was a common practice across the former urban-suburban municipalities.  While the practice of nighttime street cleaning allows the cleanup to be completed as quickly as possible in order to reduce dust/debris and allow other maintenance activities to be undertaken (i.e. pavement markings), given the extent of the public concerns, the intent is to revisit this practice in more detail.  A report will be presented to committee at a later date that will consider service level options and related financial implications to discontinue nighttime street cleaning operations on class 4 (minor collector roads) and/or class 5 (residential) roads.

 

Snow removal

Many residents have expressed a similar concern with nighttime snow removal operations in residential areas.  As with street cleaning, nighttime operations allow operations to be undertaken efficiently with minimal traffic interference and disruption.  The proposed maintenance standards continue the practice of nighttime snow removal operations where this was a common practice in the past.  Other than former Cumberland, Gloucester and Nepean, this was a common practice across the former urban-suburban municipalities.  As with nighttime street cleaning, a report will be presented to committee at a later date that will consider service level options and related financial implications to discontinue nighttime snow removal operations on class 4 (minor collectors) and/or class 5 (residential) roads.

 

Recommended Enhanced Service Levels

 

The following enhancements to the existing service levels are being recommended based on input received through the community consultation process.

 

Snow and ice control of sidewalks and pathways

Concerns have been expressed, notably by people with accessibility needs in the downtown core, with delays in clearing snow at intersections, crosswalks and transit links.  This concern is anticipated to increase with the changing demographics and the City’s vision of making walking more accessible as a means of transportation.

 

The former municipalities provided a relatively consistent level of service for the winter maintenance of sidewalks and pathways.  Generally the time to clear windrows across sidewalks at intersections in the central core was greater than in the suburbs - 24 hours in former Ottawa compared to 16 hours in the suburban municipalities.  In former Ottawa, windrows were cleared as part of a separate pass after the sidewalks have been cleared, whereas in the former suburban municipalities the windrows are cleared as part of the sidewalk clearing operations.

 

In general, the City provides a level of service comparable to Toronto, Montreal, Stockholm and Helsinki, but provides a higher level of service than many other Ontario and Canadian cities.  For example, some municipalities do not clear as many sidewalks and/or have a by-law requiring the homeowners whose homes face the sidewalks to do the clearing.

 

In order to provide additional support to improve windrow clearing in areas of accessibility needs, notably in the downtown core, it is recommended to increase resources by approximately 10% of current resources in former Ottawa.  These additional resources would assist in improving plowing cycle times and snow clearing of windrows at intersections, crosswalks, transit links and other areas with accessibility concerns.  Specific locations would be determined with the input of the Accessibility Advisory and the Transportation Advisory Committees.  Overall, this will allow windrows across sidewalks in former Ottawa to be cleared within 16 hours as it the case with the suburban municipalities.

 

In order to address site specific locations, another enhancement is to expand the existing “yellow sand box” program by 20 locations; from 20 to 40 locations.  This would make the sand box program accessible to more locations.  The locations would be determined with the input of the Accessibility Advisory and the Transportation Advisory Committees.

 

Sidewalk and pathway repairs

Concerns were expressed during consultation process that some sidewalks and pathways are in need of repair to make them more accessible for users.  While most of the former municipalities had maintenance programs for the repairs of sidewalks and pathways, for the most part the former standards did not define response times.  Repairs were generally dependent on the severity of the conditions, with safety hazards receiving priority attention, subject to available funds.

 

In response to the community input and the Cycling Advisory Committee concerns, it is recommended that specific standards apply to recognize hazards that would provide safer conditions for pedestrians, cyclists and other users.  These standards are specified in Section 105.01 of Annex B.  As a result, more potholes and cracks will be filled and more trip hazards will be eliminated.

 

Surface defects of Paved Roads (i.e. potholes, pavement cracks, etc)

General road surface conditions was a primary concern expressed by residents in the public opinion survey and by the Cycling Advisory Committee who indicated that potholes, longitudinal cracks and other surface defects have greater impacts on cyclists than on motorists (i.e. narrower tires) and should be given appropriate attention.  The new provincial minimum maintenance standards define dimensions and response times for specific road surface defects (i.e. potholes, cracks, etc), however, these are primarily focused on addressing safety issues for vehicular traffic and do not directly address cycling related issues.  Details of the provincial minimum maintenance standards are covered in Section 104.01 of Annex B.

 

All former municipalities had maintenance programs for repairs to paved roads.  These programs generally focused on spring conditions, an annual crack sealing program and responding to service requests.  The annual crack sealing program focused on newly paved roads or roads with moderate cracks (i.e. extend the life of the infrastructure).  Standards in the former municipalities for the most part did not define dimensions and response times, and this was generally dependent on the severity of the conditions with immediate safety hazards receiving priority attention.  The extent of the need for maintenance repairs to paved roads is directly related to the frequency of resurfacing carried out through the capital program.  The more roads are left to deteriorate the more remedial type maintenance will be required.          

 

In response to the community input and the Cycling Advisory Committee concerns, it is recommended that specific standards apply to cycling hazards that would provide safer conditions for cyclists and other users.  Details of these standards are specified in Section 104.01 of Annex B.  As a result, more potholes and cracks located along designated city cycling routes will be filled providing safer riding conditions.

 

Next Steps

 

Having harmonized maintenance quality standards is a key component of an integrated approach to achieving desired efficiencies.  With Council approval of the maintenance standards for the City of Ottawa, the Department will proceed with:

-         analyzing the implications of eliminating nighttime snow removal and street cleaning operations for residential areas

-         optimizing winter snow and ice control routes

-         rationalizing maintenance vehicles, equipment and facilities (i.e. vehicle depots and material storage facilities)

-         developing work procedures and monitoring processes

-         developing a salt management plan

 

ENVIRONMENTAL IMPLICATIONS

 

In 2001 Environment Canada identified road salts as having an impact on the natural environment.  While there is no intention to ban the use of road salt, municipalities are being requested to have management measures in place to make most efficient use of road salts.  The department is working on a salt management plan to be presented later this year that will outline strategies to improve its efficiency in the use of this resource.

 

The Department will also continue to work on the development of alternative strategies to the use of chemical pesticides and alternative ground covers.

 

RURAL IMPLICATIONS

 

A unique characteristic of the new City of Ottawa is its distinctive rural-suburban-urban setting.  This was identified through the extensive public consultation process and has been reflected in the proposed maintenance quality standards.  The objective of the service level harmonization strategy was to bring consistency both to the most densely populated urban areas and to the smallest rural villages.

 

CONSULTATION

 

As noted earlier, details of the consultation process were provided in the October 2002 status report.  Complete details are included in Annex C.  The proposed service level enhancements are directly a result of the community feedback provided through this consultation process.

 

Since the October 2002 status report, the Cycling Advisory Committee tabled a report at the 05 February 2003 Transportation and Transit Committee meeting on their response to the City’s review of road maintenance standards.  A supplementary report was also presented at their 14 April 2003 committee meeting.  These reports made a number of recommendations and these are addressed in Annex E.  It is important to note that the proposed maintenance quality standards make significant provisions that directly pertain to cycling issues that were not reflected in the standards of the former municipalities.  If approved, the enhanced service levels for surface repairs would be implemented over a 5-year period.  In addition, the standards provide measurable outcomes that will require monitoring and reporting processes to be developed and implemented.  A period of at least 3-5 years will be required for these processes to be effective and for the enhanced service levels to be implemented.  The Department is also initiating a review of the City’s cycling plan.  Additional maintenance related recommendations could be addressed as part of this process.

 

FINANCIAL IMPLICATIONS

 

The following are the financial implications for the recommended enhanced service levels identified in this report.

 

Recommendation No. 2

 

The cost implication of providing additional resources to improve clearing of windrows along sidewalks in areas of accessibility needs, notably in the downtown core, is estimated at $250,000 per year.  It is recommended that this amount be implemented over a 5-year period at a rate of $50,000 per year, beginning in 2004.

 

The cost implication of expanding the existing “yellow sand box” program by 20 locations - from 20 to 40 locations – is estimated at $20,000 to be identified as a budget requirement for 2004. 

 

The cost implication of providing additional sidewalk/pathway surface repairs to provide safer conditions for pedestrians, cyclists and other users is estimated at $200,000 per year.  It is recommended that this amount be implemented over a 5-year period at a rate of $40,000 per year, beginning in 2004.

 

The cost implication of providing a more specific standard to address road surface hazards pertaining to cyclists and other users is estimated at $350,000 per year.  It is recommended that this be implemented over a 5-year period at a rate of $70,000 per year, beginning in 2004.

 

The following is a summary of the financial implications of this recommendation:

 

Service

2004 Budget Requirements

2005 to 2008 Annual Base Budget Adjustments

Total Base Budget Adjustments over 5 years (2008)

Pedestrian and Cycling Facilities

 

 

 

- Snow and ice control - sidewalks and pathways

$50,000

$50,000

$250,000

- Expanded yellow sand box program

$20,000

 

$20,000

- Surface defects on paved roads

$70,000

$70,000

$350,000

- Sidewalk and pathway repairs

$40,000

$40,000

$200,000

 

 

 

 

Total per Year

$180,000

$160,000

$820,000

 

Recommendation No. 3

 

The Department has identified an amalgamation reduction of 21 FTEs in 2004 for the Surface Operations Branch.  Given that the additional 8 FTEs required to comply with the Minimum Maintenance Standards for Municipal Highways are the result of new provincial legislation and since this requirement was not identified during the amalgamation process, it is recommended that the 21 FTE reduction requirements identified for 2004 be reduced by 8 FTEs.  The financial implication for the 8 FTEs is estimated at $640,000 (including salary, benefits and access to a vehicle).

 

ATTACHMENTS

 

Annex A –      Overview of Proposed Maintenance Quality Standards Compared to Practices of Former Municipalities

Annex B -       Recommended Maintenance Quality Standards for Roads and Sidewalks/Pathways

Annex C -       Summary of Public Consultation Process

Annex D –      Summary of Peer Comparison with External Municipalities

Annex E –       Staff Response to Comments from the Cycling Advisory Committee on the City’s Road Maintenance Standards

 

DISPOSITION

 

Upon approval by Council, the Transportation, Utilities and Public Works Department will begin to implement the new maintenance quality standards.

 


 

ANNEX A

OVERVIEW OF PROPOSED MAINTENANCE QUALITY STANDARDS

COMPARED TO PRACTICES OF FORMER MUNICIPALITIES

 

 

 

INDEX

 

 

Service

Cumberland

Gloucester

Osgoode

Kanata

Nepean

Goulbourn

Ottawa

Vanier

Rockliffe Park

Rideau

West Carleton

Region of Ottawa-Carleton

Routine road patrol

A-2

A-7

A-12

A-17

Snow and ice control for roads

A-2

A-7

A-12

A-17

Snow and ice control for sidewalks, pathways and bus pads

A-3

A-8

A-13

A-18

Snow removal

A-3

A-8

A-13

A-18

Surface repairs for paved roads

A-4

A-9

A-14

A-19

Surface repairs for gravel roads

A-4

A-9

A-14

A-19

Surface repairs for sidewalks, pathways and bus pads

A-5

A-10

A-15

A-20

Grass cutting (boulevards and rural ditches)

A-5

A-10

A-15

A-20

Street cleaning

A-6

A-11

A-16

A-21

Signs and pavement markings

A-6

A-11

A-16

A-21

Collection of litter containers

A-6

A-11

A-16

A-21

 

                                                                                                            A-1


 

Service

Proposed Maintenance Standards

Cumberland

Gloucester

Osgoode

Routine road patrol

 

(Maintenance Quality Standard 102.01)

-       Documented routine road patrols required to comply with legislated requirement.

-       Frequency of patrols range from 4 times per week to once per month based on road class.

No formal or documented road patrol process.

This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.

This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.

This standard will result in a formalized and documented road patrolling process.

Snow and ice control for roads

 

(Maintenance Quality Standard 103.01)

Class 1 – Highway 174 and Transitway

Class 2 - Arterial roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 2 hours for Class 1 and 3 hours for class 2 after the end of the snow accumulation

Service delivered by the former Region.

Service delivered by the former Region.

Service delivered by the former Region.

Class 3 - Major collector roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 4 hours after the end of snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Class 4 - Minor collector roads

-       maintained to bare pavement on bus routes, centre-bare on other paved road and snow packed on gravel roads

-       plows deployed after a minimum of 5 cm of snow accumulation

-    snow to be cleared within 6 hours after the end of snow accumulation

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Class 5 - Residential roads and lanes

-       maintained to a snow packed surface

-       plows deployed after a minimum of 7 cm (10 cm for lanes) of snow accumulation

-    snow to be cleared within 10 hours (16 hours for lanes) after the end of snow accumulation  

Paved roads were maintained to centre-bare pavement.  Change is a result of reducing the application of road salt.

Plows were deployed after 5 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Paved roads were maintained to centre-bare pavement.  Change is a result of reducing the application of road salt.

Plows were deployed after 8 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Roads were maintained to a snow packed surface.

Plows were deployed after 8 cm of snow accumulation.

Time to complete was comparable to proposed standard.

                                                                                                            A-2


 

Service

Proposed Maintenance Standards

Cumberland

Gloucester

Osgoode

Snow and ice control for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 103.02)

Class 1 - Downtown core (business and tourist areas)

-       maintained to a bare surface

-       sidewalk plows deployed after 2.5 cm of snow accumulation

-    snow to be cleared within 4 hours after the end of the snow accumulation  

Not applicable.

Not applicable.

Not applicable.

Class 2 – Major pedestrian links

-       maintained to a bare surface when along an arterial road and to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 12 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Class 3 – Minor pedestrian links

-       maintained to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 16 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Snow removal

 

(Maintenance Quality Standard 103.03)

 

 

Methods

-       Casting onto adjacent boulevard or property when on-site storage is available

-       Pulling into roadway when road and weather conditions permit

-       Removal to a disposal site when no other options are available

Snow currently casted or hauled to snow disposal sites.  Proposed standard would see more pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Snow currently hauled to snow disposal sites.  Proposed standard would see more casting and pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Snow removal volumes relatively low.  No change in service level.

Triggers

-       2-14 days for removal after the end of the storm based on encroachment conditions

-       24 hours or as soon as practicable when snow banks restrict sightlines at intersections and a pedestrian, school and railway crossings

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Hours of operation

Can be carried out 24 hours a day 7 days a week.  This only applies where this practice was carried out prior to amalgamation.

Snow removal operations in residential not carried out at night after 11 pm.  No change in service level.    

Snow removal operations in residential not carried out at night after 11 pm.  No change in service level.    

Snow removal operations in residential not carried out at night.  No change in service level.    

                                                                                                            A-3


 

Service

Proposed Maintenance Standards

Cumberland

Gloucester

Osgoode

Surface repairs for paved roads

 

(Maintenance Quality Standard 104.01)

General road users

-       surface distortions that pose an immediate hazard (i.e. sink holes, missing or cracked ironworks, misaligned catch basin grates) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface distortions that do not pose an immediate hazard (i.e. potholes, ponding, surface discontinuities) are to be prioritized based on class of road and extent of defects (for example 2-4 days on arterials, 7-30 days on collectors and  7-60 days on residentials.

Recommended Enhancement

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Surface repairs for gravel roads

 

(Maintenance Quality Standard 104.02)

-       surface distortions that pose an immediate hazard (i.e. sink holes) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface conditions that do not pose an immediate hazard are to be prioritized based on class of road and extent of defects (for example 7-14 days on collectors and 14-30 days on residentials).

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Grading

All roads to be graded at least 3 times in the spring up to the application of dust control.  After the application of dust control, spot grading to be carried out as required.

Dust control

All roads to received dust control each year in the spring.

Grading is comparable to proposed standard.

 

Increase in service level for dust control since not all roads received dust control over their entire length.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

                                                                                                            A-4


 

Service

Proposed Maintenance Standards

Cumberland

Gloucester

Osgoode

Surface repairs for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 105.01)

-       conditions that present a safety hazard (i.e. trip hazards of 3 cm and greater) are to be identified as a hazard within 8 hours and repaired within 7 days

-       conditions that impair the function but are not hazards are to be scheduled into planned maintenance and addressed as practicable

-       all sidewalks, pathways and bus pads are to be inspected annually in the spring

Recommended Enhancements

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer walking and riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, eliminating more trip hazards etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

 

 

Grass Cutting (Boulevards and Ditches)

 

(Maintenance Quality Standard 105.04)

Urban boulevards

-       grass cutting every 2 weeks in the spring and every month for the balance of the year

-    topdressing and overseeding only carried out as spot applications where required

 

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

Rural ditches

Grass cut 1-2 times per year depending on road class.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

 

                                                                                                            A-5


 

Service

Proposed Maintenance Standards

Cumberland

Gloucester

Osgoode

Street cleaning

 

(Maintenance Quality Standards 106.01 and 106.02)

Frequency

-       debris that pose an immediate hazard are to be removed as soon as practicable but within 4 hours

-       spring cleaning of all streets is to be completed by May 31st

-       frequency of street cleaning after the completion of the spring cleanup (June-October) will vary depending on road class and location: every 1-2 weeks on arterial roads with curbs and every 3-8 weeks on collector roads with curbs that serve as bus or designated cycling routes

Spring cleanup is completed by May 31st.

Arterial roads are cleaned once per month and collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Spring cleanup is completed by May 31st.

Arterial roads are cleaned once per month and collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Spring cleanup is completed by May 31st.

Collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Hours of operation

Can be carried out 24 hours a day 7 days a week.  This only applies where this practice was carried out prior to amalgamation.

Street cleaning operations in residential areas are not carried out at night.  No change in service level.    

Street cleaning operations in residential areas are carried out at night until 1:30 am during the spring cleanup.  No change in service level.    

Street cleaning operations in residential areas are not carried out at night.  No change in service level.    

Signs and pavement markings

 

(Maintenance Quality Standards 107.01 and 107.02)

Signs

-       regulatory and warning signs that are illegible, improperly oriented or missing are to be addressed within 3 hours for safety related signs (i.e. stop, yield, do not enter, etc) to 30 days for other signs depending on road class and sign type

-      guidance, street name and 911 civic number signs that are illegible, improperly oriented or missing are to be addressed within 30 days

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Pavement markings

Generally line markings will be applied to most roads yearly.  Higher priority roads will be done twice per year.  Some lower priority roads or markings may only be done every second year.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Collection of litter containers

 

(Maintenance Quality Standard 106.03)

Litter containers to be emptied 1-7 times per week depending on location.  Reduced frequency and number of locations during the winter season.

 

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Inventory of litter containers maintained by the City is relatively low.  No change in service level.

                                                                                                            A-6


 

Service

Proposed Maintenance Standards

Kanata

Nepean

Goulbourn

Routine road patrol

 

(Maintenance Quality Standard 102.01)

-       Documented routine road patrols required to comply with legislated requirement.

-       Frequency of patrols range from 4 times per week to once per month based on road class.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

Snow and ice control for roads

 

(Maintenance Quality Standard 103.01)

Class 1 – Highway 174 and Transitway

Class 2 - Arterial roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 2 hours for Class 1 and 3 hours for class 2 after the end of the snow accumulation

Service delivered by the former Region.

Service delivered by the former Region.

Service delivered by the former Region.

Class 3 - Major collector roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 4 hours after the end of snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Class 4 - Minor collector roads

-       maintained to bare pavement on bus routes, centre-bare on other paved road and snow packed on gravel roads

-       plows deployed after a minimum of 5 cm of snow accumulation

-    snow to be cleared within 6 hours after the end of snow accumulation

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Class 5 - Residential roads and lanes

-       maintained to a snow packed surface

-       plows deployed after a minimum of 7 cm  (10 cm for lanes) of snow accumulation

-    snow to be cleared within 10 hours (16 hours for lanes) after the end of snow accumulation  

Roads were maintained to a snow packed surface.

Plows were deployed after 5 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Paved roads were maintained to centre-bare pavement.  Change is a result of reducing the application of road salt.

Plows were deployed after 5 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Plows were deployed after 5 cm of snow accumulation.

Time to complete was comparable to proposed standard.

                                                                                                            A-7


 

Service

Proposed Maintenance Standards

Kanata

Nepean

Goulbourn

Snow and ice control for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 103.02)

Class 1 - Downtown core (business and tourist areas)

-       maintained to a bare surface

-       sidewalk plows deployed after 2.5 cm of snow accumulation

-    snow to be cleared within 4 hours after the end of the snow accumulation  

Not applicable.

Not applicable.

Not applicable.

Class 2 – Major pedestrian links

-       maintained to a bare surface when along an arterial road and to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 12 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Class 3 – Minor pedestrian links

-       maintained to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 16 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Snow removal

 

(Maintenance Quality Standard 103.03)

 

 

Methods

-       Casting onto adjacent boulevard or property when on-site storage is available

-       Pulling into roadway when road and weather conditions permit

-       Removal to a disposal site when no other options are available

Snow currently hauled to snow disposal sites.  Proposed standard would see more casting and pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Snow currently hauled to snow disposal sites.  Proposed standard would see more casting and pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Snow currently hauled to snow disposal sites.  Proposed standard would see more casting and pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Triggers

-       2-14 days for removal after the end of the storm based on encroachment conditions

-       24 hours or as soon as practicable when snow banks restrict sightlines at intersections and a pedestrian, school and railway crossings

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Hours of operation

Can be carried out 24 hours a day 7 days a week.  In residential areas, this only applies where this practice was carried out prior to amalgamation.

Snow removal operations in residential not carried out at night.  No change in service level.    

Snow removal operations in residential not carried out at night.  No change in service level.    

Snow removal operations in residential not carried out at night.  No change in service level.    

                                                                                                            A-8


 

Service

Proposed Maintenance Standards

Kanata

Nepean

Goulbourn

Surface repairs for paved roads

 

(Maintenance Quality Standard 104.01)

General road users

-       surface distortions that pose an immediate hazard (i.e. sink holes, missing or cracked ironworks, misaligned catch basin grates) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface distortions that do not pose an immediate hazard (i.e. potholes, ponding, surface discontinuities) are to be prioritized based on class of road and extent of defects (for example 2-4 days on arterials, 7-30 days on collectors and  7-60 days on residentials.

Recommended Enhancement

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Surface repairs for gravel roads

 

(Maintenance Quality Standard 104.02)

-       surface distortions that pose an immediate hazard (i.e. sink holes) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface conditions that do not pose an immediate hazard are to be prioritized based on class of road and extent of defects (for example 7-14 days on collectors and 14-30 days on residentials).

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Grading

All roads to be graded at least 3 times in the spring up to the application of dust control.  After the application of dust control, spot grading to be carried out as required.

Dust control

All roads to received dust control each year in the spring.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

                                                                                                            A-9


 

Service

Proposed Maintenance Standards

Kanata

Nepean

Goulbourn

Surface repairs for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 105.01)

-       conditions that present a safety hazard (i.e. trip hazards of 3 cm and greater) are to be identified as a hazard within 8 hours and repaired within 7 days

-       conditions that impair the function but are not hazards are to be scheduled into planned maintenance and addressed as practicable

-       all sidewalks, pathways and bus pads are to be inspected annually in the spring

Recommended Enhancements

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer walking and riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, eliminating more trip hazards etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Grass Cutting (Boulevards and Ditches)

 

(Maintenance Quality Standard 105.04)

Urban boulevards

-       grass cutting every 2 weeks in the spring and every month for the balance of the year

-    topdressing and overseeding only carried out as spot applications where required

 

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

Rural ditches

Grass cut 1-2 times per year depending on road class.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

 

                                                                                                            A-10


 

Service

Proposed Maintenance Standards

Kanata

Nepean

Goulbourn

Street cleaning

 

(Maintenance Quality Standards 106.01 and 106.02)

Frequency

-       debris that pose an immediate hazard are to be removed as soon as practicable but within 4 hours

-       spring cleaning of all streets is to be completed by May 31st

-       frequency of street cleaning after the completion of the spring cleanup (June-October) will vary depending on road class and location: every 1-2 weeks on arterial roads with curbs and every 3-8 weeks on collector roads with curbs that serve as bus or designated cycling routes

Spring cleanup is completed by May 31st.

Arterial roads are cleaned every 2 weeks and collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Spring cleanup is completed by May 31st.

Arterial roads are cleaned every 2 weeks and collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Spring cleanup is completed by May 31st.

Collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Hours of operation

Can be carried out 24 hours a day 7 days a week.  This only applies where this practice was carried out prior to amalgamation.

Street cleaning operations in residential areas are not carried out at night.  No change in service level.    

Street cleaning operations in residential areas are carried out at night.  No change in service level.    

Street cleaning operations in residential areas are not carried out at night.  No change in service level.    

Signs and pavement markings

 

(Maintenance Quality Standards 107.01 and 107.02)

Signs

-       regulatory and warning signs that are illegible, improperly oriented or missing are to be addressed within 3 hours for safety related signs (i.e. stop, yield, do not enter, etc) to 30 days for other signs depending on road class and sign type

-       guidance, street name and 911 civic number signs that are illegible, improperly oriented or missing are to be addressed within 30 days

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Pavement markings

Generally line markings will be applied to most roads yearly.  Higher priority roads will be done twice per year.  Some lower priority roads or markings may only be done every second year.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Collection of litter containers

 

(Maintenance Quality Standard 106.03)

Litter containers to be emptied 1-7 times per week depending on location.  Reduced frequency and number of locations during the winter season.

 

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

                                                                                                            A-11


 

Service

Proposed Maintenance Standards

Ottawa

Vanier

Rockliffe Park

Routine road patrol

 

(Maintenance Quality Standard 102.01)

-       Documented routine road patrols required to comply with legislated requirement.

-       Frequency of patrols range from 4 times per week to once per month based on road class.

Current road patrol limited to arterial roads.  This standard will result in a formalized and documented road patrolling process for all City roads.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

Snow and ice control for roads

 

(Maintenance Quality Standard 103.01)

Class 1 – Highway 174 and Transitway

Class 2 - Arterial roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 2 hours for Class 1 and 3 hours for class 2 after the end of the snow accumulation

Class 1 delivered by the former Region.

 

Class 2 is comparable to proposed standard.  No change in service level.

Service delivered by the former Region.

Not applicable.

Class 3 - Major collector roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 4 hours after the end of snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Class 4 - Minor collector roads

-       maintained to bare pavement on bus routes, centre-bare on other paved road and snow packed on gravel roads

-       plows deployed after a minimum of 5 cm of snow accumulation

-    snow to be cleared within 6 hours after the end of snow accumulation

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to a snow packed surface and this will remain as is to limit salt use.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Class 5 - Residential roads and lanes

-       maintained to a snow packed surface

-       plows deployed after a minimum of 7 cm (10 cm for lanes) of snow accumulation

-    snow to be cleared within 10 hours (16 hours for lanes) after the end of snow accumulation  

Comparable to proposed standard.  No change in service level.

Paved roads were maintained to centre-bare pavement.  Change is a result of reducing the application of road salt.

Plows were deployed after 5 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Roads were maintained to a snow packed surface.

Plows were deployed after 5 cm of snow accumulation.

Time to complete was well within proposed standard due to the low inventory to maintain.

                                                                                                            A-12


 

Service

Proposed Maintenance Standards

Ottawa

Vanier

Rockliffe Park

Snow and ice control for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 103.02)

Class 1 - Downtown core (business and tourist areas)

-       maintained to a bare surface

-       sidewalk plows deployed after 2.5 cm of snow accumulation

-    snow to be cleared within 4 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

 

Option identified as a budget pressure to increase service level to improve accessibility.

Not applicable.

Not applicable.

Class 2 – Major pedestrian links

-       maintained to a bare surface when along an arterial road and to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 12 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

 

Option identified as a budget pressure to increase service level to improve accessibility.

Comparable to proposed standard.  No change in service level.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Class 3 – Minor pedestrian links

-       maintained to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 16 hours after the end of the snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Snow removal

 

(Maintenance Quality Standard 103.03)

 

 

 

Methods

-       Casting onto adjacent boulevard or property when on-site storage is available

-       Pulling into roadway when road and weather conditions permit

-       Removal to a disposal site when no other options are available

Comparable to proposed standard.  No change in service level.

Snow currently hauled to snow disposal sites.  Proposed standard would see more casting and pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Snow removal volumes relatively low.  No change in service level.

Triggers

-       2-14 days for removal after the end of the storm based on encroachment conditions

-       24 hours or as soon as practicable when snow banks restrict sightlines at intersections and a pedestrian, school and railway crossings

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Snow removal volumes relatively low.  No change in service level.

Hours of operation

Can be carried out 24 hours a day 7 days a week.  In residential areas, this only applies where this practice was carried out prior to amalgamation.

Snow removal operations in residential are carried out at night.  No change in service level.    

Snow removal operations in residential are carried out at night.  No change in service level.    

Snow removal operations in residential are carried out at night.  No change in service level.    

                                                                                                            A-13


 

Service

Proposed Maintenance Standards

Ottawa

Vanier

Rockliffe Park

Surface repairs for paved roads

 

(Maintenance Quality Standard 104.01)

General road users

-       surface distortions that pose an immediate hazard (i.e. sink holes, missing or cracked ironworks, misaligned catch basin grates) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface distortions that do not pose an immediate hazard (i.e. potholes, ponding, surface discontinuities) are to be prioritized based on class of road and extent of defects (for example 2-4 days on arterials, 7-30 days on collectors and  7-60 days on residentials.

Recommended Enhancement

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Surface repairs for gravel roads

 

(Maintenance Quality Standard 104.02)

-       surface distortions that pose an immediate hazard (i.e. sink holes) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface conditions that do not pose an immediate hazard are to be prioritized based on class of road and extent of defects (for example 7-14 days on collectors and 14-30 days on residentials).

Not applicable.

Not applicable.

Not applicable.

Grading

All roads to be graded at least 3 times in the spring up to the application of dust control.  After the application of dust control, spot grading to be carried out as required.

Dust control

All roads to received dust control each year in the spring.

Not applicable.

Not applicable.

Not applicable.

                                                                                                            A-14


 

Service

Proposed Maintenance Standards

Ottawa

Vanier

Rockliffe Park

Surface repairs for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 105.01)

-       conditions that present a safety hazard (i.e. trip hazards of 3 cm and greater) are to be identified as a hazard within 8 hours and repaired within 7 days

-       conditions that impair the function but are not hazards are to be scheduled into planned maintenance and addressed as practicable

-       all sidewalks, pathways and bus pads are to be inspected annually in the spring

Recommended Enhancements

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer walking and riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, eliminating more trip hazards etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

 

 

Grass Cutting (Boulevards and Ditches)

 

(Maintenance Quality Standard 105.04)

Urban boulevards

-       grass cutting every 2 weeks in the spring and every month for the balance of the year

-    topdressing and overseeding only carried out as spot applications where required

 

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

Rural ditches

Grass cut 1-2 times per year depending on road class.

Not applicable.

Comparable to proposed standard.  No change in service level.

Not applicable.

 

                                                                                                            A-15


 

Service

Proposed Maintenance Standards

Ottawa

Vanier

Rockliffe Park

Street cleaning

 

(Maintenance Quality Standards 106.01 and 106.02)

Frequency

-       debris that pose an immediate hazard are to be removed as soon as practicable but within 4 hours

-       spring cleaning of all streets is to be completed by May 31st

-       frequency of street cleaning after the completion of the spring cleanup (June-October) will vary depending on road class and location: every 1-2 weeks on arterial roads with curbs and every 3-8 weeks on collector roads with curbs that serve as bus or designated cycling routes

Spring cleanup is completed by May 1st (no change in service level until implications of moving to May 31st has been evaluated in more detail).

Arterial roads are cleaned every week and collector roads with bus routes are cleaned every 3 weeks.

Spring cleanup is completed by May 1st (no change in service level until implications of moving to May 31st has been evaluated in more detail).

Arterial roads are cleaned every week and collector roads are cleaned every month.

 

Spring cleanup is completed by May 1st (no change in service level until implications of moving to May 31st has been evaluated in more detail).  Street cleaning after completion of the spring cleanup is carried out on an as required basis.

Hours of operation

Can be carried out 24 hours a day 7 days a week.  This only applies where this practice was carried out prior to amalgamation.

Street cleaning operations in residential areas are carried out at night.  No change in service level.    

Street cleaning operations in residential areas are carried out at night.  No change in service level.    

Street cleaning operations in residential areas are carried out at night.  No change in service level.    

Signs and pavement markings

 

(Maintenance Quality Standards 107.01 and 107.02)

Signs

-       regulatory and warning signs that are illegible, improperly oriented or missing are to be addressed within 3 hours for safety related signs (i.e. stop, yield, do not enter, etc) to 30 days for other signs depending on road class and sign type

-       guidance, street name and 911 civic number signs that are illegible, improperly oriented or missing are to be addressed within 30 days

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Pavement markings

Generally line markings will be applied to most roads yearly.  Higher priority roads will be done twice per year.  Some lower priority roads or markings may only be done every second year.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Inventory of roads with line markings is relatively low.  No change in service level.

 

 

Collection of litter containers

 

(Maintenance Quality Standard 106.03)

Litter containers to be emptied 1-7 times per week depending on location.  Reduced frequency and number of locations during the winter season.

 

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Inventory of litter containers maintained by the City is relatively low.  No change in service level.

                                                                                                            A-16


 

Service

Proposed Maintenance Standards

Rideau

West Carleton

Region of Ottawa-Carleton

Routine road patrol

 

(Maintenance Quality Standard 102.01)

-       Documented routine road patrols required to comply with legislated requirement.

-       Frequency of patrols range from 4 times per week to once per month based on road class.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

No formal or documented road patrol process.  This standard will result in a formalized and documented road patrolling process.

Snow and ice control for roads

 

(Maintenance Quality Standard 103.01)

Class 1 – Highway 174 and Transitway

Class 2 - Arterial roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 2 hours for Class 1 and 3 hours for class 2 after the end of the snow accumulation

Service delivered by the former Region.

Service delivered by the former Region.

Comparable to proposed standard.  No change in service level.

Class 3 - Major collector roads

-       maintained to bare pavement

-       resources deployed as soon as snow accumulation begins

-       snow to be cleared within 4 hours after the end of snow accumulation  

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Class 4 - Minor collector roads

-       maintained to bare pavement on bus routes, centre-bare on other paved road and snow packed on gravel roads

-       plows deployed after a minimum of 5 cm of snow accumulation

-    snow to be cleared within 6 hours after the end of snow accumulation

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Paved roads were maintained to bare pavement.  Change is a result of reducing the application of road salt.

Otherwise deployment depth and time to complete were comparable to proposed standard.

Not applicable. Service delivered by former local municipalities.

Class 5 - Residential roads and lanes

-       maintained to a snow packed surface

-       plows deployed after a minimum of 7 cm (10 cm for lanes) of snow accumulation

-    snow to be cleared within 10 hours (16 hours for lanes) after the end of snow accumulation  

Roads were maintained to a snow packed surface.

Plows were deployed after 8 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Roads were maintained to a snow packed surface.

Plows were deployed after 8 cm of snow accumulation.

Time to complete was comparable to proposed standard.

Not applicable. Service delivered by former local municipalities.

 

                                                                                                            A-17


 

Service

Proposed Maintenance Standards

Rideau

West Carleton

Region of Ottawa-Carleton

Snow and ice control for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 103.02)

Class 1 - Downtown core (business and tourist areas)

-       maintained to a bare surface

-       sidewalk plows deployed after 2.5 cm of snow accumulation

-    snow to be cleared within 4 hours after the end of the snow accumulation  

Not applicable.

Not applicable.

Not applicable. Service delivered by former local municipalities.

Class 2 – Major pedestrian links

-       maintained to a bare surface when along an arterial road and to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 12 hours after the end of the snow accumulation  

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Not applicable. Service delivered by former local municipalities.

Class 3 – Minor pedestrian links

-       maintained to a snow packed surface for all other locations

-       sidewalk plows deployed after 5 cm of snow accumulation

-    snow to be cleared within 16 hours after the end of the snow accumulation  

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Inventory of sidewalks and pathways is relatively low.  No change in service level.

Not applicable. Service delivered by former local municipalities.

Snow removal

 

(Maintenance Quality Standard 103.03)

 

 

 

Methods

-       Casting onto adjacent boulevard or property when on-site storage is available

-       Pulling into roadway when road and weather conditions permit

-       Removal to a disposal site when no other options are available

Snow removal volumes relatively low.  No change in service level.

Snow removal volumes relatively low.  No change in service level.

Snow currently hauled to snow disposal sites.  Proposed standard would see more casting and pulling of snow into the road where conditions permit to reduce snow to be hauled to disposal sites.

Triggers

-       2-14 days for removal after the end of the storm based on encroachment conditions

-       24 hours or as soon as practicable when snow banks restrict sightlines at intersections and a pedestrian, school and railway crossings

Snow removal volumes relatively low.  No change in service level.

Snow removal volumes relatively low.  No change in service level.

Comparable to proposed standard.  No change in service level.

Hours of operation

Can be carried out 24 hours a day 7 days a week.  In residential areas, this only applies where this practice was carried out prior to amalgamation.

Snow removal operations in residential areas are not carried out at night.  No change in service level.    

Snow removal operations in residential areas are not carried out at night.  No change in service level.    

Comparable to proposed standard.  No change in service level.

                                                                                                            A-18


 

Service

Proposed Maintenance Standards

Rideau

West Carleton

Region of Ottawa-Carleton

Surface repairs for paved roads

 

(Maintenance Quality Standard 104.01)

General road users

-       surface distortions that pose an immediate hazard (i.e. sink holes, missing or cracked ironworks, misaligned catch basin grates) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface distortions that do not pose an immediate hazard (i.e. potholes, ponding, surface discontinuities) are to be prioritized based on class of road and extent of defects (for example 2-4 days on arterials, 7-30 days on collectors and  7-60 days on residentials.

Recommended Enhancement

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, etc).

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Comparable to proposed standard.

 

Enhancement would result in closer attention to surface distortions along designated  city cycling routes.

Surface repairs for gravel roads

 

(Maintenance Quality Standard 104.02)

-       surface distortions that pose an immediate hazard (i.e. sink holes) are to be clearly identified as a hazard within 4 hours and repaired as soon as practicable

-       other surface conditions that do not pose an immediate hazard are to be prioritized based on class of road and extent of defects (for example 7-14 days on collectors and 14-30 days on residentials).

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Not applicable.

Grading

All roads to be graded at least 3 times in the spring up to the application of dust control.  After the application of dust control, spot grading to be carried out as required.

 

Dust control

All roads to received dust control each year in the spring.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Not applicable.

                                                                                                            A-19


 

Service

Proposed Maintenance Standards

Rideau

West Carleton

Region of Ottawa-Carleton

Surface repairs for sidewalks, pathways and bus pads

 

(Maintenance Quality Standard 105.01)

-       conditions that present a safety hazard (i.e. trip hazards of 3 cm and greater) are to be identified as a hazard within 8 hours and repaired within 7 days

-       conditions that impair the function but are not hazards are to be scheduled into planned maintenance and addressed as practicable

-       all sidewalks, pathways and bus pads are to be inspected annually in the spring

Recommended Enhancements

If approved as part of the 2004 budget, the enhancements would result in a defined standard for cycling related hazards and in additional surface repairs that would provide safer walking and riding conditions (i.e. filling in more potholes, sealing more longitudinal cracks, adjusting more catch basin covers, eliminating more trip hazards etc).

Inventory of sidewalks and pathways is relatively low.  No change in service level.

 

 

Inventory of sidewalks and pathways is relatively low.  No change in service level.

 

 

Not applicable. Service delivered by former local municipalities.

Grass Cutting (Boulevards and Ditches)

 

(Maintenance Quality Standard 105.04)

Urban boulevards

-       grass cutting every 2 weeks in the spring and every month for the balance of the year

-    topdressing and overseeding only carried out as spot applications where required

 

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

As a result of the discontinued use of chemical pesticides, Council approved in the 2003 operating budget an increase in the grass cutting frequency during peak spring growing season.

 

No change in service level for the balance of the year.

Rural ditches

Grass cut 1-2 times per year depending on road class.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

                                                                                                            A-20


 

Service

Proposed Maintenance Standards

Rideau

West Carleton

Region of Ottawa-Carleton

Street cleaning

 

(Maintenance Quality Standards 106.01 and 106.02)

Frequency

-       debris that pose an immediate hazard are to be removed as soon as practicable but within 4 hours

-       spring cleaning of all streets is to be completed by May 31st

-       frequency of street cleaning after the completion of the spring cleanup (June-October) will vary depending on road class and location: every 1-2 weeks on arterial roads with curbs and every 3-8 weeks on collector roads with curbs that serve as bus or designated cycling routes

Spring cleanup is completed by May 31st.

Collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Spring cleanup is completed by May 31st.

Collector roads are only cleaned as part of spring cleanup or on an as required basis.

Main roads through Villages are cleaned every month (no change in service level).

Spring cleanup is completed by May 15th (no change in service level until implications of moving to May 31st has been evaluated in more detail).

 

Hours of operation

Can be carried out 24 hours a day 7 days a week.  This only applies where this practice was carried out prior to amalgamation.

Street cleaning operations in residential areas are not carried out at night.  No change in service level.    

Street cleaning operations in residential areas are not carried out at night.  No change in service level.    

Comparable to proposed standard.  No change in service level.

Signs and pavement markings

 

(Maintenance Quality Standards 107.01 and 107.02)

Signs

-       regulatory and warning signs that are illegible, improperly oriented or missing are to be addressed within 3 hours for safety related signs (i.e. stop, yield, do not enter, etc) to 30 days for other signs depending on road class and sign type

-      guidance, street name and 911 civic number signs that are illegible, improperly oriented or missing are to be addressed within 30 days

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Pavement markings

Generally line markings will be applied to most roads yearly.  Higher priority roads will be done twice per year.  Some lower priority roads or markings may only be done every second year.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Comparable to proposed standard.  No change in service level.

Collection of litter containers

 

(Maintenance Quality Standard 106.03)

Litter containers to be emptied 1-7 times per week depending on location.  Reduced frequency and number of locations during the winter season.

 

Inventory of litter containers maintained by the City is relatively low.  No change in service level.

Inventory of litter containers maintained by the City is relatively low.  No change in service level.

Not applicable. Service delivered by former local municipalities.

                                                                                                            A-21


ANNEX B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RECOMMENDED MAINTENANCE QUALITY STANDARDS

FOR ROADS AND SIDEWALKS/PATHWAYS

 

 

 

 


 

Executive Summary

            Glossary

 

100.00 Roads, Sidewalks/Pathways

 

101.0                              Introduction

101.01    Roads and Sidewalks/Pathways

 

102.00             Routine Road Patrols

102.01    General Visual

 

103.00             Winter Maintenance

103.01        Snow and Ice Control- Roads

103.02        Snow and Ice Control- Sidewalks, Pathways and Bus Pads

103.03    Snow Removal

 

104.00             Road and Bridge Surfaces

104.01    Hard and Treated Surfaces

104.02        Gravel Surfaces

 

105.00             Roadsides

105.01        Sidewalks, Pathways and Bus Pads

105.02        Drainage

105.03        Street Furniture

105.04        Grass Cutting

105.05        Brushing

105.06        Naturalization

 

106.00             Cleanup (Right-of-Way)

106.01        Spring Cleanup

106.02        Street Cleaning

106.03        Collection of Litter Containers

106.04        Hazardous Items and Graffiti

106.05        Spills and Accident Cleanup

 

107.00             Safety and Traffic Control Devices

107.01        Signs

107.02        Pavement Markings

107.03        Guide Rails and Barriers

107.04        Noise Barriers and Fences

 

 


200.00 Parks, Sports Fields and Trees (not included in this document)

 

201.00             Introduction

201.01    Parks, Sports Fields and Trees

 

202.00             Inspections

202.01    General Visual

202.02    Play Structures

 

203.00             Turf Management

203.01    Mowing and Trimming

203.02    Naturalization

203.03    Brushing

203.04    Aeration

203.05    Fertilization

203.06    Topdressing and Overseeding

 

204.00             Remedial Repairs

204.01    Site Furniture and Fencing

204.02    Play Structures

204.03    Re-lamping of Light Standards

204.04        Turf

204.05        Drainage

 

205.00             Trees, Shrubs and Flower Beds

205.01    Newly Planted Trees

205.02    Tree Maintenance

205.03    Shrub Beds

205.04    Flower Beds

 

206.00             Cleanup (Parks and Sports Fields)

206.01    Spring Clean Up

206.02    Fall Clean Up

206.03    Collection of Litter Containers

206.04    Sand

206.05    Hazardous Items and Graffiti

 

207.00             Sports Fields

207.01    Infield Maintenance

207.02    Irrigation Systems

 


Intent

The intent of the Maintenance Quality Standards is to define the desirable level of service that the City will aim to achieve under normal conditions.  Equipment failures, unusual weather conditions and other factors may result in the City not achieving the standards.  However, where defined, the City will achieve the provincially legislated standards.

 

Objectives

The Maintenance Quality Standards have the following objectives:

 

Philosophy

The Maintenance Quality Standards have been written from a user’s perspective by defining the end result of maintenance services as much as possible as this is what impacts the users.  The standards provide the outcome of a service by defining the timing and extent of a particular maintenance activity and are defined by the overall objective (i.e. clean city, safe roads, passable sidewalks, etc.) giving the City a measurable outcome. 

 

The standards are not prescriptive in terms of how the services are delivered.  How services are delivered form part of an operations manual as delivery may evolve over time with changes in equipment, materials, innovation and technology.

 

Format

The standards are written with the following headings:

·        Outcome:                     defines the main outcome of the maintenance activity and is written from a users perspective.

·        Description:                  describes the intent and scope of the standard.

·        Standards:                    defines the outcome of the standard.

·        Service Level:               defines the frequency or response time to achieve the desired standard.

·        Related Standards:        defines other standards that provide related information.


Term

 

Definition

“Alligatoring”

means a pattern of cracks on pavement that are interconnected and form a series of small blocks resembling an alligator’s skin.

“Anti-Icing Method”

means a winter control method where ice control chemicals are applied to pavement just prior to or just after the start of a snow storm in order to provide a chemical layer that prevents bonding of snow to pavement.

“As Soon As Practicable”

means the period of time from being made aware of a problem until the time when action and repairs can be taken at the site of the problem.

“Bare Pavement Standard”

means a standard whereby the end result of winter control operations result in a full width bare pavement within a given time frame.

“Casting”

(of snow)

means the blowing, blading or other means of relocation of snowbanks onto public or private lands that are acceptable for the storage of snow for the duration of the winter season.

“Centre-Bare Standard”

means a standard whereby the end result of winter control operations result in a partially cleared pavement, from the centre of the roadway outwards, within a given time frame.

“Culvert”

means a structure designed to allow the passage of surface water in ditches or streams, or of livestock or pedestrians under a roadway or roadside entrance.

“De-Icing Method”

means a winter control method where ice control chemicals and abrasives are applied to pavement after plowing of snow has been carried out.

“Distortions”

means any deviations of a surface from its original shape.

“Ditch”

means an open facility constructed to carry water to an outlet.

“Hazard” 

means any object or condition that may represent a threat to the safety of cyclists, pedestrians or motorists.

“Icy Road”

 

means a portion or section of roadway surface that has been frozen through hoarfrost (“black ice”) action, freezing rain action or compacted snow and has formed a slippery surface that could be hazardous to the users.

“Icy Sidewalk or Pathway”

means a portion or section of sidewalk, pathway or pedestrian access surface that has been frozen through hoarfrost (“black ice”) action, freezing rain action or compacted snow and formed a slippery surface that could be hazardous to the users.

“Ironworks”

means the frames and covers or frames and grates of maintenance holes, catch basins, ditch inlets and culvert grates

“Made Aware Time”

means the clock time of day that a problem call is received by Surface Operations. This is the logged clock time that information calls from patrols, active operators or the public are received.

“Planned Maintenance”

means maintenance carried out on a planned or regular basis to ensure that roadway and structural components continue to function as far as practical to end of life.

“Ravelling”

 

means a progressive loss of pavement material from the surface downward, leaving a course texture or “pock marks” on the pavement surface.

“Response Time”

means the period of time from the point of being made aware until resources arrive at the site to carry out an operation or commence repairs to fix a problem.

“Rippling and Shoving”

means a regular wavy or “washboard” effect running across a road surface or an unevenness of the pavement because of movement of the surface mat.

“Roadway Patrolling”

means the process of driving each section of roadway at a determined frequency to monitor and report potential road hazards.

“Snow Accumulation”

means the natural accumulation of new fallen snow or wind-blown snow that covers more than half a lane-width of a roadway, sidewalk or pathway.

“Snowboards”

means sheet products installed along bridge parapet rails and pedestrian handrails for the purposes of preventing plowed snow and ice from falling below and for preventing the splashing of pedestrians respectively.

“Snow Clearing”

means the clearing of snow from the travelled surface of a roadway, bridge or sidewalk/pathway and does not include the complete removal of snow banks to disposal sites.

“Snow Disposal”

means the mechanical removal and dumping of snow at disposal sites that are acceptable for the storage of snow for the duration of the winter season.

“Snow Packed Standard”

means a standard whereby the end result of winter control operations result in a pavement with packed snow for a running surface.

“Washboarding”

means “rippling and shoring” where the texture of the road surface takes on that similar to a washboard.

“Wheel Track Rutting”

means dishing developed in the wheel tracks on a road surface.


Scope

This section (100 series) of the Maintenance Quality Standards applies to maintenance operations on roads, sidewalks and pathways.

 

The intent of the Maintenance Quality Standards is to define the desirable level of service.  For road maintenance services that are subject to Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways, the intent is to aim for the desirable levels of service, but will not be less than the minimums as specified in the regulation.

 

Maintenance Classifications

Maintenance classifications are used to categorize roads, sidewalks/pathways of similar characteristics and function into similar classes.  These classes are used to prioritize the delivery of maintenance activities. 

 

Road Maintenance Classification

The Road Maintenance Classification is defined in two parts: primary class and a secondary class.  The primary class is derived using three (3) variables (functional classification, speed, and traffic volume) using a weighted averaging approach:

 

Functional Classification

Weighted Average = 20%

 

Posted Speed (km/h)

Weighted Average = 40%

 

Volume (AADT)

Weighted Average = 40%

Freeway                                      10

 

> 90                          10

 

> 10,000                        10

Urban Arterial                               7

 

90                              8

 

7,501 – 10,000                 9

Rural Arterial/Major Collector        5

 

80                              6

 

5,001 – 7,500                   8

Minor Collector/Residential             3

 

70                              5

 

2,001 – 5000                   6

Lane                                             1

 

60                              4

 

1,001 – 2000                  5

 

 

50                              2

 

501 – 1,000                     4

 

 

40                              2

 

100 – 500                        2

 

 

< 40                           2

 

< 100                              1

 

The Average Point Rating is calculated as follows:

 

Average Point Rating                = 20% (Functional Classification)

+ 40% (Posted Speed)

+ 40% (Volume)

 

The average point rating is used to determine the primary class as follows:


 

 

Primary Maintenance Class

Average Point Rating

1

Refer to Table 101.01.01

2

>6 – 8

3

>4 – 6

4

>3 – 4

5

0 – 3

 

The road maintenance classification also includes a secondary class of A, B and C.  The A and B secondary classes are used to further prioritize the delivery of maintenance, and C refers to gravel roads.  In general, a secondary class “A” is given to roads within Special Designated Areas (central business district, By-ward Market, Rockliffe Park Heritage district, primary employment centres, tourism areas), or with essential services (hospitals, fire stations, police stations, ambulance stations), schools, transit, steep grades/curves, or designated part of the City’s cycling route.

 

The road maintenance classification is defined in Table 101.01.01.

 

Sidewalk/Pathway Maintenance Classification

The sidewalk/pathway maintenance system is structured to reflect prioritization based on relative level of importance, level of utilization by pedestrians, cyclists and recreational users, access and mobility requirements, and availability of alternate pedestrian facilities.  The sidewalk/pathway maintenance classification system only includes a primary class and does not include a secondary class, as is the case with the road maintenance classification.  The sidewalk/pathway maintenance classification is defined in Table 101.01.02.


 

Table 101.01.01 – Road Maintenance Classification

 

Primary Class

Secondary Class

A

B

C

1

Highest Priority Roads

Freeways

(4-lane section of 174)

Transitway

N/A

2

Arterials

Roads within Special Designated Areas, or with Essential Services, Schools, Transit, Steep Grades, or with designated City cycling route, NCC Parkways

All other paved Class 2 roads

N/A

3

Major Collectors

Roads within Special Designated Areas, or with Essential Services, Schools, Transit, Steep Grades, or with designated City cycling route

All other paved Class 3 roads

N/A

4

Minor Collectors

Roads within Special Designated Areas, or with Essential Services, Schools, Transit, Steep Grades, or with designated City cycling route

All other paved Class 4 roads

Gravel roads

5

Residential Roads and Lanes

Residential and Subdivision Roads

Lanes

Gravel roads

Special Designated Areas                                

- Downtown business district, By-ward Market, Rockliffe Park Heritage district, primary employment centres, tourism areas

                                                               

Essential Services                                              

- Hospitals, Fire Stations, Police Stations, Ambulance Stations              

 


 

Table 101.01.02 – Sidewalk/Pathway Maintenance Classification

 

Sidewalk/Pathway Maintenance Classification

Sidewalk/Pathway Description

1

- downtown business district

- Byward Market

- special tourism areas

2

- downtown/urban residential neighbourhoods where sidewalks are only safe place to walk

- sidewalks in Villages

- pathways that serve as main community links or to access transit services

- sidewalks along roads with transit service, emergency facilities, public facilities or retail/commercial frontages

- pathways designated as part of City cycling routes

3

- sidewalks along rural and suburban residential roads

- paved pathways in rural and suburban neighbourhoods (pathways that are winter maintained)

4

- unpaved pathways and trails

- paved pathways that are not winter maintained

 

 


Outcome

The main outcome of routine road patrols is safe and passable roads by monitoring and reporting conditions that could pose a hazard to the users.

 

Description

Routine road patrols shall include the visual monitoring and reporting of the conditions listed below.  These are to be addressed in accordance with the provisions of each related standard:

 

Condition

Related Standard

Requirement of MMSMH*

snow accumulation and icy roads

103.01 Winter Maintenance – Snow and Ice Control- Roads

X

snow accumulation and icy sidewalks

103.02 Winter Maintenance – Snow and Ice Control- Sidewalks and Pathways

 

snow bank sightline obstructions at intersections

103.03 Winter Maintenance – Snow Removal

 

potholes, cracks, shoulder drop offs, surface discontinuities

104.01 Road Surfaces – Hard and Treated Surfaces

104.02 Road Surfaces – Gravel Surfaces

104.03 Road Surfaces - Bridge Surfaces

X

sidewalk defects

105.01 Roadsides – Sidewalks, Pathways and Bus Pads

 

washouts and flooding

105.02 Roadsides – Drainage

 

damaged street furniture

105.03 Roadsides – Street Furniture

 

Debris

106.01 Cleanup – Street Cleaning

106.02 Cleanup – Spills and Accident Cleanup

X

illegible, missing or improperly oriented regulatory and warning signs

107.01 Safety and Traffic Control Devices – Signs

X

faded pavement markings

107.02 Safety and Traffic Control Devices – Pavement markings

 

damaged guide rails and barriers

107.03 Safety and Traffic Control Devices – Guide Rails and Barriers

 

visual problems with traffic control signals and damaged streetlights

Refer to Traffic and Parking Operations Branch

X

* MMSMH = minimum maintenance standards for municipal highways

 

The standard for routine road patrols meets the provisions of Ontario Regulation 239/02, the “Minimum Maintenance Standards for Municipal Highways”.  The patrols are for the purpose of identifying and reporting hazards and are not intended to be infrastructure or asset condition assessments.  These assessments are to be undertaken as a separate activity.

 

Road patrols also incorporate visual monitoring of cycling lanes and sidewalks located within the right-of-way as can be reasonably observed from a moving vehicle.

 

Road patrols shall also include minor cleanup activities such as the pick up of minor debris and small dead animals.  Temporary signage may need to be erected during road patrols where hazardous conditions exist and where these cannot be addressed during the patrol.  This is to be carried out in accordance with the provisions of the latest edition of the Ontario Traffic Manual.

 

Standard

Routine road patrols shall be documented.

 

Routine road patrols are to be carried out as follows in accordance with the frequency defined in Table 102.01:

·        driving all undivided roads in one direction to visually observe and report hazards based on the conditions specified above;

·        driving all divided roads in each direction to visually observe and report hazards based on the conditions specified above.

 

Additional patrols may be carried out subject to weather conditions.

 

Routine road patrols are to be carried out between sunrise and sunset.

 

Routine road patrols may be supplemented with the use of electronic devices such as Closed Circuit Television (CCTV) or Road Weather Information Systems (RWIS) instrumentation.

 

Service Level

The intent is to meet the frequency as defined in Table 102.01.01, but will not be less than the frequency prescribed by Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways (also referenced in Table 102.02.01).

 

Related Standards

201.01  INSPECTIONS – General Visual


 

 

 

Table 102.01.01 - Road Patrol Frequency

 

Road Maintenance Class

Road Type

Frequency

(Minimum as per MMSMH)

1

A, B

Highest Priority Roads

4 times per week

(3 times per week)

2

A, B

Most Arterials

3 times per week

(2-3 times per week)

3

A, B, C

Most Major Collectors

Once per week

(Once per week)

4

A, B, C

Most Minor Collectors

Once per 2 weeks

(Once per 2 weeks)

5

A, C

Residential Roads and Lanes

Once per month

(Once per month)

B

(Not defined)

Notes:    - Refer to Table 101.01.01 for description of road maintenance classes.

- MMSMH refers to Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

 

 


Outcome

The main outcome of snow and ice control of roads is safe and passable roads by reducing the hazards caused by snow and ice accumulation on the road surface.

 

Description

This standard applies to winter snow and ice control operations on all City roads, including adjacent shoulders and bicycle lanes where designated as City cycling routes.  The standard meets the provisions of Ontario Regulation 239/02, the “Minimum Maintenance Standards for Municipal Roads”.

 

This standard does not apply to shoulders or parking lanes adjacent to roads unless these form part of the designated City cycling routes.  Snow and ice control for the foregoing items shall be considered as winter cleanup and carried out separately.  Winter cleanup is to be carried out as soon as resources permit and only after the work detailed herein has been completed.

 

Snow and ice control operations can be carried out 24/7 subject to weather conditions and in a manner that will enable the City to achieve this standard with available resources.

 

Under extreme winter storm conditions (i.e. those that exceed normal conditions), snow and ice control operations will be carried out based on the capacity of resources in as continuous a manner as practicable, consistent with the classes of roads as detailed in Table 103.01.01.

 

Standard

Bare Pavement, Centre-Bare and Snow Packed treatment standards are used for various classes of roadway as defined in Tables 103.01.01. 

 

-         Bare Pavement: requires that snow and ice be controlled, cleared and/or prevented for the full travelled road pavement width, including flush medians of 2 m width or less, paved shoulders and/or adjacent cycling lanes. It does not include parking lanes.

 

-         Centre-Bare: requires that snow and ice be controlled, cleared and/or prevented in a strip down the middle of the road pavement width for a minimum width of 2.5 m on each side of centreline.

 

-         Snow-Packed: requires that snow and ice be cleared and that ruts and/or potholes that may cause poor vehicle control be levelled off.  Abrasive or deicing materials are applied at intersections, hills and sharp curves.

 

 


Service Level

For treating icy roads, resources are to be deployed as soon as practicable after becoming aware of the icy conditions.  Icy roads are to be treated within the times defined in Table 103.01.01 after becoming aware of the icy conditions.   

 

For snow clearing, resources are to be deployed and snow clearing completed as defined in Table 103.01.01.  If the depth of snow accumulation is less than the minimum for deployment, then resources may be deployed subject to road conditions resulting from previous snow accumulations or from forecasted weather conditions.

 

Snow and ice control operations will not exceed the conditions prescribed by Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

 

Related Standards

102.01 ROUTINE ROAD PATROLS – General Visual

103.02 WINTER MAINTENANCE – Snow and Ice Control- Sidewalks and Pathways

103.03 WINTER MAINTENANCE – Snow Removal

 

 

Table 103.01.01 – Snow and Ice Control on Roads

 

Road Maintenance

Class

Road

Type

Minimum Depth of Snow Accumulation for Deployment of Resources

(Depth as per MMSMH)

Time to Clear Snow Accumulation From the End of Snow Accumulation

or Time to Treat Icy Conditions

(Time as per MMSMH)

Treatment Standard

Bare Pavement

Centre Bare

Snow Packed

1

A

High Priority Roads

As accumulation begins

(2.5-8 cm depending on class)

2 h (3-4 h)

Ö

 

 

B

Ö

 

 

2

A

Most Arterials

3 h (3-6 h)

Ö

 

 

B

Ö

 

 

3

A

Most Major Collectors

4 h (8-12 h)

Ö

 

 

B

Ö

 

 

4

A

Most Minor Collectors

5 cm (8 cm)

6 h (12-16 h)

Ö

 

 

B

 

Ö

 

C

 

 

Ö

5

A, C

Residential Roads and Lanes

7 cm (10 cm)

10 h (16-24 h)

 

 

Ö

B

10 cm (not defined)

16 h (not defined)

 

 

Ö

Notes:    - Refer to Table 101.01.01 for description of road maintenance classes.

- MMSMH refers to Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

 


Outcome

The main outcome of snow and ice control of sidewalks, pathways and bus pads is safe and passable facilities for all users by reducing the hazards caused by snow and ice accumulation.

 

Description

This standard applies to winter snow and ice control operations for City-owned sidewalks, pathways, bus stops and pedestrian malls designated for winter usage.

 

Snow and ice control operations can be carried out 24/7 subject to weather conditions and in a manner that will enable the City to achieve this standard with available resources.

 

Under extreme winter storm conditions (i.e. those that exceed normal conditions), snow and ice control operations will be carried out based on the capacity of resources in as continuous a manner as practicable, consistent with the classes of sidewalks and pathways as detailed in Table 103.02.01.

 

Standard

Bare Surface and Snow Packed treatment standards are used for various classes of sidewalks and pathways as defined in Tables 103.02.01.

 

-         Bare Surface: requires that snow and ice be controlled, cleared and/or prevented for the full travelled width.

 

-         Snow-Packed: requires that snow and ice be cleared and that ruts be levelled off.

 

During weather periods subject to freeze-thaw cycles, the City will monitor the conditions of sidewalks and pathways and provide spot application of abrasives or deicing materials.

 

Service Level

For treating icy sidewalks and pathways, resources are to be deployed as soon as practicable after becoming aware of the icy conditions.  Icy sidewalks and pathways are to be treated within the times defined in Table 103.02.01 after becoming aware of the icy conditions.   

 

For snow clearing, resources are to be deployed and snow clearing completed as defined in Table 103.02.01.  If the depth of snow accumulation is less than the minimum for deployment, then resources may be deployed subject to sidewalk and pathway conditions resulting from previous snow accumulations or from forecasted weather conditions.

 

Bus stops located along City roads are to be cleared within 24 hours after the snow accumulation has ended.

 

Windrows across sidewalks at intersections and at pedestrian crossings that are left after road plowing operations are to be removed within 16 hours after the end of the storm.

 

Related Standards

102.01 ROUTINE ROAD PATROLS – General Visual

103.02 WINTER MAINTENANCE – Snow and Ice Control- Sidewalks and Pathways

103.03 WINTER MAINTENANCE – Snow Removal

106.02  CLEANUP – Spring Cleanup

 

 

Table 103.02.01 – Snow and Ice Control on Sidewalks and Pathways

 

Sidewalk/ Pathway Maintenance Classification

Minimum Depth of Snow Accumulation for Deployment of Resources

Time to Clear  Snow Accumulation From the End of Snow Accumulation or Time to Treat Icy Conditions

Treatment Standard

Bare Surface

Snow Packed

1

·         Downtown business district

·         Byward Market

·         large employment centres

·         special tourism areas

2.5 cm

4 h

Ö

 

2

·                   downtown/urban residential neighbourhoods where sidewalks are only safe place to walk

·                   sidewalks in Villages

·                   pathways that serve as main community links or to access transit services

·                   sidewalks along roads with transit service, emergency facilities, public facilities or retail/commercial frontages

·                   pathways designated as part of City cycling routes

5 cm

12 h

Sidewalks directly adjacent to arterial roads

All other locations

3

·                   sidewalks along rural and suburban collector and residential roads

·                   paved pathways in rural and suburban neighbourhoods (pathways that are winter maintained)

5 cm

16 h

 

Ö

4

·         unpaved pathways and trails

·         paved pathways that are not winter maintained

Not winter maintained

 

 


Outcome

The main outcome of snow removal is safe and passable roads and sidewalks for all users by reducing the hazards caused by snow banks that restrict access or visibility.

 

Description

Removal or reduction of snow banks will be carried out at the following locations when snow banks restrict sightlines, travel widths, pedestrian and cycling traffic or to relieve trap water on the roadway or sidewalks:

 

Snow removal operations can be carried out 24/7 subject to weather conditions and in a manner that will enable the City to achieve this standard while maximizing available resources.  Until a further review is completed, this only applies to municipalities where this was the practice prior to amalgamation.

 

Standard

Casting or Winging Back, Pulling and Removal treatment methods are to be considered in the following order for various classes of roadway:

 

 

 

 

In residential areas, snow can be stockpiled in boulevard space where there are no houses fronting and where it does not create a safety hazard, and in cul-de-sacs as long as a minimum distance of 3.5 m is maintained between the bottom of the snow bank and the snow stored in the centre of the cul-de-sac.

 


Service Level

Snow banks are to be pushed to maximize the availability of on-site snow storage capacity.  Snow removal is to begin as soon as practicable after the end of the storm and after being made aware that snow banks/windrows are greater than the conditions detailed in Table 103.03.01.

 

Snow banks restricting sightlines (i.e. safety hazard) at intersections and at pedestrian, school and railway crossings are to be removed within 24 hours after being made aware of the conditions.  In the event the number of locations exceed available resources, then locations will be addressed on a priority basis subject to the extent of the hazard.

 

Related Standards

102.01  ROUTINE ROAD PATROLS – General Visual

103.01  WINTER MAINTENANCE – Snow and Ice Control- Roads

103.02  WINTER MAINTENANCE – Snow and Ice Control- Sidewalks and Pathways

106.02  CLEANUP – Spring Cleanup (Right-of-Way)

 


 

 

Table 103.03.01 – Snow Removal

 

Road Maintenance Class

Road Type

Minimum Cleared Width

Time

1

A

High Priority Roads

No encroachment onto travel lanes

16 hours

B

2 days

2

A, B

Most Arterials

Encroachment not to reduce width of any travel lane less than 3.3 m.

·               Where a parking lane is provided, a clear width of 2.2 m is to be maintained.

·               Streets with high parking permit demand, or with meters or taxi stands on both sides are to have two parking lanes with a clear width of 2.2 m each.

·               Roads with ditches and no curbs that have posted speeds greater than 60 km/hr are to have two parking/shoulder lanes with a clear with of 2.2 m each, where possible.

2 days

3

A, B

Most Major Collectors

8 days

4

A,B, C

Most Minor Collectors

Encroachment not to reduce clear width less than 6.0 m (2 lanes of 3.0 m).

·                   On streets with high parking permit demand, or with meters or taxi stands on both sides, the clear width is to be 8.2 m.

14 days

5

A, C

Residential Roads and Lanes

Encroachment not to reduce clear width less than 5.0 m (2.8 m travel lane plus 2.2 m parking lane).

·                   On streets with high parking permit demand, or with meters or taxi stands on both sides, the clear width is not to be less than 7.2 m (2.8 m travel lane plus 2 parking lanes of 2.2 m each).

14 days

B

Encroachment not to reduce clear width less than 2.5 m.

Notes:    - Refer to Table 101.01.01 for description of road maintenance classes.

 


Outcome

The main outcome of maintaining hard and treated surfaces is safe roads for all users by removing surface hazards and extending the life of the asset by preserving the infrastructure.

 

Description

This standard applies to distortions on bridges, paved and treated road surfaces, including cycling lanes, paved and gravel shoulders, that could pose a risk to cyclists and motorists, and/or that could accelerate the deterioration of the road structure.  This standard also applies to grates/ironworks located within the roadway.

 

The standards meet the provisions of Ontario Regulation 239/02, the “Minimum Maintenance Standards for Municipal Roads”, where minimum standards are defined.

 

Distortions include:

1.      bumps or depressions that result in water ponding for periods greater than 24 hours;

2.      potholes;

3.      cracking;

4.      wheel track rutting;

5.      ravelling;

6.      vertical discontinuities;

7.      pavement edge cracks;

8.      pavement drop-off at shoulders;

9.      bridge deck spalls.

 

The type of treatment for these surface distortions shall be selected by the City in accordance with the type and extent of the distortion, prevalent weather conditions and scheduled infrastructure rehabilitation programs.  It may not be possible to carry out some operations between November 15th and April 15th because of temperature limitations.  In such case, interim/temporary measures will be required if conditions create a safety hazard to the users.

 

Standard

The following criteria are used as maximums for allowable surface distortions:

10.  Bumps or depressions causing ponding of water at least half of a lane width and that could pose a hazard to the users.

11.  Drop-offs at the edge of pavement equal to or greater than 5 cm in height over a continuous length of 20 m (maximum of 8 cm as per Minimum Maintenance Standards for Municipal Highways).

12.  Cracks equal to or greater than 5 cm width x 5 cm depth x 3 m length (as per Minimum Maintenance Standards for Municipal Highways).

13.  Potholes greater than 25 cm in diameter and greater than 5 cm in depth (maximum of 8 cm as per Minimum Maintenance Standards for Municipal Highways).

14.  Vertical pavement discontinuities equal to or greater than 5 cm (not applicable when on a bridge deck- as per Minimum Maintenance Standards for Municipal Highways).

15.  Bridge deck spalls (cavities) equal to or greater than 25 cm in diameter and greater than 5 cm in depth (maximum of 8 cm as per Minimum Maintenance Standards for Municipal Highways).

16.  Potholes in paved or non-paved shoulders greater than 40 cm in diameter and greater than 8 cm in depth (maximum of 8-12 cm as per Minimum Maintenance Standards for Municipal Highways).

 

The following criteria are used as maximums for allowable surface distortions along designated City cycling routes – within designated cycling lanes or within 1.5 m from the edge of road (or parking lanes) along shared use lanes (May – November) (subject to funding approval in 2004 to 2008 budgets).

17.  Longitudinal cracks equal to or greater than 2.5 cm in width.

18.  Potholes and bridge deck spalls greater than 10 cm in diameter.

19.  Vertical pavement discontinuities equal to or greater than 2 cm.

 

Service Level

Distortions that pose an immediate safety hazard to the users, including missing or severely cracked/damaged grates/ironworks and misaligned catch basin grates are to be clearly marked as a hazard as soon as practicable but not to exceed 4 hours from the time of becoming aware of the condition.

 

Surface distortions that exceed the maximum conditions are to be repaired within the times set out in Table 104.01.01 after becoming aware of the conditions.  If a vertical discontinuity on a bridge deck exceeds 5 cm, resources to repair the conditions are to be deployed as soon as practicable after becoming aware of the condition.  Surface distortions that are less than the maximums may be repaired subject to severity and availability of funds.

 

Surface distortions along designated city cycling routes are to be repaired within 7 days (May – November).  Priority attention is to be given to distortions located at intersections and hills.  Repairs may be temporary to eliminate the hazard until more permanent repairs can be undertaken.

 

Hard and treated surface repairs will not exceed the conditions prescribed by Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

 

Related Standards

102.01 ROUTINE ROAD PATROLS – General Visual


 

Table 104.01.01 – Hard and Treated Surface Distortions

 

Distortion Type

Road Maintenance Class

Road Type

Time

(Time as per MMSMH)

Potholes in Roadway, Bumps or Depressions Causing Ponding and Shoulder Drop-offs

1

A, B

Highest Priority Roads

2 days (4 days)

2

A, B

Most Arterials

4 days (4 days)

3

A, B

Most Major Collectors

7 days (7 days)

4

A, B

Most Minor Collectors

14 days (14 days)

5

A

Residential Roads and Lanes

30 days (30 days)

B

60 days (not defined)

 

 

 

 

 

Potholes in Paved or Non-Paved Shoulder

1

A, B

Highest Priority Roads

2 days (7 days)

2

A, B

Most Arterials

4 days (7 days)

3

A, B

Most Major Collectors

7 days (14 days)

4

A, B

Most Minor Collectors

30 days (30 days)

5

A

Residential Roads and Lanes

60 days (60 days)

B

90 days (not defined)

 

 

 

 

 

Cracks

1

A, B

Highest Priority Roads

30 days (30 days)

2

A, B

Most Arterials

3

A, B

Most Major Collectors

60 days (60 days)

4

A, B

Most Minor Collectors

180 days (180 days)

5

A

Residential Roads and Lanes

180 days (180 days)

B

180 days (not defined)

 

 

 

 

 

Bridge Deck Spalls

1

A, B

Highest Priority Roads

2 days (4 days)

2

A, B

Most Arterials

4 days (4 days)

3

A, B

Most Major Collectors

7 days (7 days)

4

A, B

Most Minor Collectors

5

A

Residential Roads and Lanes

B

30 days (not defined)

 

 

 

 

 

Vertical Pavement Discontinuities (not when on an bridge deck)

1

A, B

Highest Priority Roads

2 days (2 days)

2

A, B

Most Arterials

2 days (2 days)

3

A, B

Most Major Collectors

7 days (7 days)

4

A, B

Most Minor Collectors

21 days (21 days)

5

A

Residential Roads and Lanes

21 days (21 days)

B

60 days (not defined)

Notes:    - Refer to Table 101.01.01 for description of road maintenance classes.

- MMSMH refers to Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

 


Outcome

The main outcome of maintaining gravel road surfaces is safe and passable roads for all users by removing surface hazards and extending the life of the asset by preserving the infrastructure.

 

Description

This standard applies to distortions on gravel road surfaces, including gravel shoulders, that could pose a risk to the users, and/or that could accelerate the deterioration of the road structure.

 

The standards meet the provisions of Ontario Regulation 239/02, the “Minimum Maintenance Standards for Municipal Roads”, where minimum standards are defined.

 

Distortions include:

20.  bumps or depressions that result in water ponding for periods greater than 24 hours;

21.  potholes;

22.  cracking;

23.  wheel track rutting;

24.  rippling and shoving (“wash boarding”);

 

The type of treatment for these surface distortions shall be selected by the City in accordance with the type and extent of the distortion, prevalent weather conditions and scheduled infrastructure rehabilitation programs.  Some operations cannot be carried out between November 15th and April 15th because of temperature limitations.  In such case, interim/temporary measures may be required if conditions create a safety hazard to the users.

 

Standard

The following criteria are used as maximums for allowable gravel surface distortions:

25.  Bumps or depressions causing ponding of water at least half of a lane width and that could pose a hazard to the users.

26.  Potholes along the travel surface greater than 40 cm in diameter and greater than 8 cm in depth (maximum of 8-12 cm as per Minimum Maintenance Standards for Municipal Highways).

27.  Potholes in shoulders greater than 40 cm in diameter and greater than 8 cm in depth (maximum of 8-12 cm as per Minimum Maintenance Standards for Municipal Highways).

28.  Wheel rutting greater than 8 cm in depth over a 50 m length.

29.  Washboarding conditions with a crest to valley depth greater than 5 cm.

30.  Excessively dusty conditions causing nuisance to property owners or hazardous conditions to traffic.

 


Service Level

Distortions that pose an immediate safety hazard to the users are to be clearly marked as a hazard as soon as practicable but not to exceed 4 hours or from the time of becoming aware of the condition.  Repairs are to be completed as soon as practicable thereafter.

 

Surface distortions that exceed the maximum conditions are to be repaired within the times set out in Table 104.02.01 after becoming aware of the conditions.

 

Gavel surface repairs will not exceed the conditions prescribed by Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

 

The minimum frequency for grading and dust control is defined in Table 104.02.02.

 

Related Standards

102.01 ROUTINE ROAD PATROLS – General Visual