Audit of Contracts
Awarded to Members of the Board of Hydro Ottawa
Office of
the Auditor General City of
Ottawa June 27, 2005
Audit of Contracts Awarded to Members of
the Board of Hydro Ottawa
Contents |
1.0 Introduction 1 1.1 Audit Objective 4 1.2 Audit Scope and Approach of this Review 4 2.0 Management Response 6 3.0 Summary of Findings and Recommendations 9 3.1 Mr. Glen Scott Shortliffe &
Identified Affiliated Parties 9 3.2 Dr. Adam Chowaniec & Identified
Affiliated Parties 14 3.3 Mr. John A. Gorman & Identified
Affiliated Parties 21 3.4 Mr. Richard Raymond & Identified
Affiliated Parties 23 3.5 Award of Contracts to Hydro Ottawa Board Members and
Best Governance Practices 25 3.6 Other Item -Records Management 26 3.7 Recommendations and Management Responses 27 4.0 Discussion
of Mr. Glen Scott Shortliffe & identified affiliated parties 32 4.1 Compliance with Hydro Ottawa’s Procurement Policies and
Procedures 33 4.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures 37 4.3 Reasonability of Payments in Relation to the
Services Received by Hydro Ottawa 40 4.4 Disclosures of Transactions 40 5.0 discussion
of DR. Adam Chowaniec & identified affiliated parties 43 5.1 Compliance with Hydro Ottawa’s Procurement Policies and
Procedures 44 5.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures 50 5.3 Reasonability of Payments in Relation to the
Services Received by Hydro Ottawa 52 5.4 Disclosures of Transactions 53 6.0 Discussion
of Mr. John A. Gorman & Identified affiliated parties 57 6.1 Compliance with Hydro Ottawa’s Procurement Policies and
Procedures 58 6.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures 61 6.3 Reasonability of Payments in Relation to the
Services Received by Hydro Ottawa 63 6.4 Disclosures of Transactions 63 7.0 Discussion
of Mr. Richard Raymond & Identified Affiliated parties 65 7.1 Compliance with Hydro Ottawa’s Procurement Policies and
Procedures 66 7.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures 67 7.3 Reasonability of Payments in Relation to the
Services Received by Hydro Ottawa 68 7.4 Disclosures of Transactions 68 8.0 Award
of Contracts to Hydro Ottawa Board Members and Best Governance Practices 70 9.0 Other
Issue - Records Management 74 10.0 Recommendations and Management REsponses 76 |
1.0 Introduction |
Hydro
Ottawa came into being on November 1, 2000 as a result of the Ontario
government’s restructuring of the electricity industry. It is incorporated under the Ontario
Business Act and is governed by a Board of Directors (“Board”) which is appointed
by its sole shareholder, the City of Ottawa, as detailed in the
Shareholder Declaration. |
The Hydro Ottawa corporate structure is set out in
the chart below.
The Board subsequently
established an Advisory Board and various Committees to act as sources of
expertise and business advice. The Hydro Ottawa Advisory Board and
various Committees are set out in the chart below.
From November 2000 to October
2004, there were five members on the Board of Directors, two of which were the
President and Chief Executive Officer of Hydro Ottawa and the Mayor of the City
of Ottawa. There was a range of four to
six members on the Advisory Board from 2002 to 2004.
Hydro Ottawa Holding Inc. Board of Directors |
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Hydro Ottawa Holding Inc. Advisory Board |
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Audit Committee |
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Compensation Committee |
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Governance Committee |
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Nominating
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Local Distribution Company Committee |
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Energy & Telecommunications Committee |
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At the
May 18, 2004 Corporate Services and Economic Development Committee of Council,
the City of Ottawa formally became
aware that Hydro Ottawa had awarded a number of service contracts to various
members of the Board of Directors, Advisory Board or persons or companies
affiliated with these Board members.
At its
meeting on October 27, 2004, Council passed the following motion requesting
that the Auditor General investigate service contracts that were awarded to
members of the Board of Directors of Hydro Ottawa.
WHEREAS the
Council of the City of Ottawa is morally obligated to demonstrate transparency
and accountability in all of its operations, including Hydro Ottawa;
WHEREAS some
outstanding questions remain regarding services contracts to members of the
board of directors;
THEREFORE BE IT RESOLVED that the City of Ottawa’s Auditor General
investigate the matter and report back to Council as soon as possible.
Council
requested that the Office of the Auditor General (“OAG”) review these
contracts. The Auditor General
subsequently agreed to undertake this project.
Based on an
examination of Hydro Ottawa documentation and information, the OAG identified and
examined transactions between Hydro Ottawa and the following Board members or
Advisory Board members, as well as transactions with contractors that were
identified as being parties to which these Board members had an
affiliation.
·
Mr. Glen
Scott Shortliffe,
·
Dr. Adam
Chowaniec,
·
Mr. John A.
Gorman, and
·
Mr. Richard
Raymond.
Based on information reviewed for the
period of the audit there were no other Board members that had contracts
awarded to them.
1.1
Audit
Objective
|
The
objective of this review was to examine, for specific contracts, payments
made to any member of the Board, Committee of the Board, Advisory Board, and
any affiliated person or company, to determine: |
1.
If
these contracts were awarded in compliance with Hydro Ottawa’s procurement
policies and procedures,
2.
If
the payments under these contracts were made in compliance with Hydro Ottawa’s
payment policies and procedures,
3.
If
the level of any payments made under these contracts was reasonable in relation
to the services received by Hydro Ottawa, and
4.
If
the awarding of these contracts to Board members was consistent with best
governance practices.
1.2 Audit Scope and Approach of this Review
|
The
scope of review included contracts awarded and payments made by Hydro Ottawa
and its subsidiaries, to any individual Board member, and/or affiliated
person or company, during the period from November 2000 to October 2004. |
The
audit approach included the following:
·
detailed
reviews of the identified contracts, invoices, payments, and file documentation
provided by the Hydro Ottawa companies;
·
review
of Hydro Ottawa meeting minutes to the extent necessary to determine attendance
and disclosures;
·
reviews
of procurement and payment policies and practices in place at the Hydro Ottawa
companies;
·
interviews
with management of Hydro Ottawa companies;
·
interviews
with former Board members or affiliated parties providing consulting services,
including a review of their files;
·
review
and comparison of governance practices to documentation relating to best
governance practices; and
·
ongoing
communication with Hydro Ottawa management regarding issues identified for their validation and/or attention.
Hydro Ottawa staff
were cooperative in providing information and explanations to OAG auditors
during the audit.
This report is not
intended for general circulation or publication. It is not intended to be reproduced or used for any purpose,
other than that outlined above, without our written permission in each specific
instance. We do not assume any
responsibility or liability for losses occasioned to any party as a result of
the circulation, publication, reproduction or use of this report contrary to
the provisions of this paragraph.
This report is
based on our review of the documents available to date as described above. In the event that further documents or other
information becomes available that could impact our findings, we reserve the
right to review such records and reconsider and amend the findings set out in
this report.
2.0 Management Response |
Hydro Ottawa
welcomes the opportunity to provide a management response to the Auditor General’s
report on the audit of contracts awarded to former members of the Board of
Hydro Ottawa. We appreciate
the Auditor General’s acknowledgement of the corporation’s recently-adopted
Conflict of Interest and Conduct Guidelines for Directors. Under that policy,
members of the Board or their spouses are now prevented from entering into
contractual arrangements with the corporation for the provision of services.
Conflict of interest provisions, included in the guidelines, also require
full and complete disclosure of relevant information to the Board of
Directors. As the Auditor General has indicated in his report, under this new
guideline, contracts with Board members or their spouses would simply not be
permitted. We also
consider it of the utmost importance that, in respect of the contracts
subject to audit, the Auditor General’s findings are consistent with the
corporation’s view that payments for the contracted services were reasonable
and value for money was obtained. Hydro Ottawa
prides itself on being a well-managed and progressive company providing
reliable, cost-effective service to our customers. We are still a young
organization that has recently increased our focus on governance. As best
practices in the public and private sectors evolve, so too, will the
company’s policies. We
will work with our auditors and our shareholder to ensure that we have
adopted the best governance practices in our industry. With the
leadership of our Board of Directors and our shareholder, Hydro Ottawa has
already made significant progress in improving our management and governance
practices. While we are proud of our many important achievements over the
past four years, we recognize both the need and the opportunity for ongoing
improvements. Already, with
the help of experts from organizations such as the Conference Board of
Canada, the corporation’s governance framework has been reviewed and
initiatives are being implemented to reflect best practices in this area. We are
particularly pleased to note that all of Hydro Ottawa’s implemented and
planned initiatives concerning governance and management practices are in
line with both the spirit and the intent of the Auditor General’s
recommendations. In fact, as noted below, Hydro Ottawa has already put into
place many of the specific measures recommended in the Auditor General’s
report, with others soon to follow. We see this
congruence between what the corporation has set in motion and what the
Auditor General considers appropriate as an important sign of Hydro Ottawa’s
commitment to good governance. The Auditor
General’s recommendations will further assist Hydro Ottawa in its continuing
efforts to improve the corporation’s governance and management practices. That being
said, the report points out areas of deficiency regarding compliance to
policy and certain administrative activities such as record keeping and
documentation. As our responses to the detailed recommendations indicate, we
intend to act quickly to correct those deficiencies. Providing
reliable and cost-effective service to our customers is a key priority of
Hydro Ottawa. The corporation recognizes that good governance and sound
management practices are essential to the achievement of these goals. Moreover, Hydro Ottawa is aware that good
governance and sound management are of even more
significance for a private corporation with a very public mandate. Our
shareholders are the residents of Ottawa and we owe them the highest
standards of behavior and accountability. We are committed to meeting these standards. |
3.0 Summary of Findings and Recommendations |
In
terms of the contracts between Hydro Ottawa and its former Board members and
identified affiliated parties, the following contractual amounts, by Board
member, were the subject of review by the OAG. |
SUMMARY
OF CONTRACTS ENTERED INTO WITH BOARD MEMBERS AND/OR AFFILIATED PARTIES OR
COMPANIES Board
Member and/or Advisory Board Member Total Contractual Amount $459,782 (1)
471,899 310,886 14,518 $1,257,085 Note: (1) Contract
value estimated for the future years of the contracts regarding Gridway
Computing and Tundra Semiconductor Corp.
Findings
with respect to each of the above noted amounts are summarized in Sections 3.1
to 3.4 below, and further detail and discussion by Board member is set out in
Sections 4 to 7 of this report.
3.1 Mr. Glen Scott Shortliffe &
Identified Affiliated Parties
|
During
the period April 2001 to October 2004, Hydro Ottawa entered into four
contracts with companies affiliated with Mr. Shortliffe and paid a total of
$459,782 to these companies as consulting fees related to Mr. Shortliffe.
In
addition to the consulting fees, Hydro Ottawa paid directly to Mr. Shortliffe
Board stipend and meeting fees, totalling $92,523, for the period from March
2001 to October 2004. |
3.1.1
Compliance with Hydro Ottawa’s
Procurement Policies and Procedures
These
contracts, for consulting services, were awarded on a sole source basis by Mr.
Ron Stewart, former President and Chief Executive Officer. The Hydro Ottawa procurement policy provides
for sole source acquisitions of goods or services based on signing authority
limits and for specific reasons provided that there is a written explanation
with supporting documentation for the sole source acquisition. Prior to January
2004, there were no written explanations identified with the reason for sole
sourcing. The minutes of the January 2004
Governance Committee and Board meetings reflected descriptions by Mr. Stewart
that the contracts were approved for these services because they were required,
unique and at the most-favoured client rates.
The contracting procedures were not followed in that the justification
for sole sourcing was not documented as required by the Hydro Ottawa policy.
The
contracts were based on a per diem and did not include an upset limit or a
detailed statement of work. Although
the Hydro Ottawa procurement policy did not specify these requirements, the
procurement policy should be reviewed, as this would not be considered best
practice.
Consulting
Services vs Chair Duties
Notwithstanding
the description provided by Mr. Stewart to the Governance Committee and Board, as
noted above, Mr. Stewart advised the OAG that the Mayor of the City of Ottawa
had an understanding with Mr. Shortliffe that he be compensated for his time.
Mr. Stewart indicated that he confirmed this arrangement with one of the staff
members in the Mayor’s Office. In
addition, Mr. Stewart stated that he was under the impression, based on
discussions with Mr. Shortliffe, that Mr. Shortliffe was supposed to be almost
a full time Chairman. When asked by the
OAG if a full time Chair was warranted, Mr. Stewart indicated he did not think
a full time chair was necessarily warranted.
Mr.
Stewart indicated that he sought the advice of Hydro Ottawa legal counsel to
determine whether this arrangement was legally appropriate. Mr. Stewart stated that Hydro Ottawa counsel
advised that the arrangement was legal and counsel then prepared the
contract.
The
Mayor advised the OAG that he had suggested to Mr. Stewart that Hydro Ottawa
enter into a contract with Mr. Shortliffe.
The Mayor indicated he had met with Mr. Stewart to discuss the duties
expected of Mr. Shortliffe prior to Hydro Ottawa entering into the contract for
Mr. Shortliffe’s services. The Mayor
indicated that he understood the contract was for Mr. Shortliffe to perform
specific tasks related to the issue of acquiring the rural Hydro One customers
within the limits of the new City of Ottawa.
The Mayor indicated that he understood the contract would be for a short
period of time. The Mayor also
indicated that the general terms of the contract were discussed with Mr.
Stewart.
Mr. Shortliffe
indicated that the stipend and meeting fees he received were for attendance at
board and committee meetings and were for those purposes only. Mr. Shortliffe indicated that he was to be
compensated for his time beyond chairing board meetings and attending committee
meetings. In our opinion, consulting contracts with Mr. Shortliffe were for Chair duties beyond
chairing and attending board or committee meetings.
In our
opinion, Mr. Stewart, as President and Chief Executive Officer and as a member
of the Board of Hydro Ottawa had a number of options available to him in
proceeding with the contracts. He could
have:
·
advised
the Board of Hydro Ottawa of the contracts and their dollar value;
·
requested
that the Board of Hydro Ottawa seek the approval of City of Ottawa Council to
enter into the contracts;
·
disclosed
the contracts and their dollar value in the financial statements;
·
not
entered into the contracts if he felt the services were not warranted.
The
Shareholder Declaration between the City of Ottawa and Hydro Ottawa sets the
annual stipend (honorarium) for the Chair at $12,000 (prior to August 25, 2004)
plus an additional meeting fee of $400 for each meeting attended. The declaration further specifies that
remuneration for Board members is to be as determined by the City of Ottawa.
The payments made to companies affiliated with Mr.
Shortliffe for consulting services increased his compensation for Chair duties
beyond the level approved by Council.
The total payment made over the terms of the contracts was $459,782
which included $4,046 for reimbursement of Chair expenses. Therefore, over the period of the contracts,
Mr. Shortliffe was paid $455,736 more for Chair duties than was approved by
Council.
It is
our opinion that the invoices and payments relating to the contracts
circumvented the rules established in the Shareholder Declaration. This type of arrangement, not approved by
the City of Ottawa Council, is not in compliance with the requirements of the
Shareholder Declaration and overrides any fiscal controls.
In
addition, this arrangement was in contravention of the terms of the contracts
as the contracts specifically stated that payments were to be for consulting
services and not for Chair duties.
3.1.2
Compliance
with Hydro Ottawa’s Payment Policies and Procedures
Payments
were in accordance with the payment policies, however, there was a lack of
supporting documentation in a number of instances.
In
addition, due to the billings being based on a seven and a half hour day rather than an eight hour day as
per the contract, there was an overpayment to Mr. Shortliffe of $2,789 from
four invoices.
3.1.3
Reasonability
of Payments in Relation to the Services Received by Hydro Ottawa
There was a lack of working files and documentation at
Hydro Ottawa to support the work invoiced and paid in relation to Mr.
Shortliffe. Hydro Ottawa was unable to
provide further detail.
Due to
the lack of supporting information from Hydro Ottawa, as previously noted, we
met with Mr. Shortliffe and he confirmed that he was paid for performing Chair
duties.
3.1.4
Disclosures
of Transactions
Contracts
awarded to Mr. Shortliffe and affiliated parties were disclosed in the Board
minutes for the years 2001, 2002 and 2004, but the amount of the expenditure
for the services was not disclosed.
The contracts provided to Mr. Shortliffe for 2003 were not disclosed in
2003. These were only disclosed at the
Governance Committee meeting in 2004 and not at the Board meeting as required
by the Board policy.
In
terms of Hydro Ottawa financial statements, the contracts for Mr. Shortliffe
were not disclosed in the notes to the financial statements until the year
2003. The 2003 notes included a
comparative amount for 2002, however the 2002 comparative amount was not
correct.
The
contract amounts for 2001 and 2002 were not disclosed in the 2001 or 2002
financial statement notes.
3.2 Dr. Adam Chowaniec & Identified
Affiliated Parties
|
During
the period January 2002 to October 2004, Hydro Ottawa entered into a number
of contracts with persons or companies affiliated with Dr. Adam Chowaniec. The estimated value of contracts to obtain
goods or services from Dr. Adam Chowaniec or companies affiliated with Dr.
Adam Chowaniec was $427,831. In addition,
the estimated value of contracts for Hydro Ottawa to provide services to
companies affiliated with Dr. Adam Chowaniec was $44,068. The total value of all contracts between
Hydro Ottawa and Dr. Adam Chowaniec and affiliated parties was $471,899. In addition to the these contracts, Hydro Ottawa
paid Board stipend and meeting fees, totalling $39,173, directly to Dr. Adam Chowaniec for the period
January 2002 to October 2004. |
3.2.1
Compliance with Hydro Ottawa’s
Procurement Policies and Procedures
Compliance
with Hydro Ottawa procurement policies and procedures is summarized by company.
Precept Incorporated
Dr.
Claudia Chowaniec is the spouse of Dr. Adam Chowaniec and she is the President
of Precept Incorporated. Dr. Claudia
Chowaniec provided services through Precept Incorporated to Hydro Ottawa to
support development and implementation of a communications strategy, to conduct
an environmental scan, and to plan, facilitate and support strategic planning
workshops and strategy sessions.
The
work was awarded by Mr. Ed Lane, former Chief Financial Officer, Mr. Stewart,
and Ms. Helen Reeves, former Vice-President of Communications.
We
were advised that Hydro Ottawa initially obtained the services of Precept Inc.
in 2001 (prior to Dr. Claudia Chowaniec’s husband, Dr. Adam Chowaniec, being on
the Board of Hydro Ottawa) through a review of proposals and then sole-sourced
the services for 2002 to 2004 without written justification for doing so as
required by Hydro Ottawa policy.
The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Hydro Ottawa policy.
Amiga 2 Corporation
Dr. Adam Chowaniec is the President of Amiga 2
Corporation, and he provided advisory services regarding telecommunication
services to Telecom Ottawa. The
contract was awarded by Mr. Stewart on a sole source basis.
The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Hydro Ottawa policy.
In
addition, the contracts included a daily per diem rate but did not include an
upset limit or detailed statement of work, which would not be considered best
practice.
GridWay Computing
Dr. Adam Chowaniec is a Director on the Board of
this company. GridWay Computing
provides back up and storage of computer files. The contract was awarded on a sole source basis by Mr. Dave Dobbin, the Chief Operating Officer of
Telecom Ottawa.
The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Telecom Ottawa policy.
Given that there is a competitive market in this area
of services, Telecom Ottawa could have undertaken a formal competitive proposal
process.
BelAir Networks
Dr.
Adam Chowaniec is a Director on the Board of this company. BelAir Networks provides equipment for
wireless internet access. The contract
was awarded on a sole source basis by Telecom Ottawa.
The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Telecom Ottawa policy.
Given
that there is a competitive market in this area of services, Telecom Ottawa
could have undertaken a formal competitive proposal process.
3.2.2
Compliance
with Payment Policies and Procedures
Compliance
to payment policies and procedures is summarized by company.
Precept Incorporated
Payments
were in accordance with Hydro Ottawa payment policies and procedures.
Amiga 2 Corporation
Payments
were in accordance with Hydro Ottawa payment policies and procedures, however,
there was a lack of supporting documentation in a number of instances.
Invoices
provided by Hydro Ottawa were signed by Mr. Stewart. However, since services were provided to Mr. Dobbin then Mr.
Dobbin should have provided the necessary documentation to substantiate the
receipt of the services.
GridWay Computing
Payments
have been made in accordance with Telecom Ottawa policies and procedures.
BelAir Networks
Payments
have been made in accordance with Telecom Ottawa policies and procedures.
3.2.3
Reasonability
of Payments in Relation to the Services Received
Reasonability of payments is summarized
by company.
Precept Incorporated
Although
Hydro Ottawa did not have sufficient information available to assess the
reasonability of the services invoiced, Dr. Claudia Chowaniec provided
sufficient and appropriate supporting information that allowed us to conclude
that the amounts invoiced and paid were reasonable.
Amiga 2 Corporation
Although
Hydro Ottawa did not have sufficient information available to assess the
reasonability of the services invoiced, Dr. Adam Chowaniec provided sufficient
and appropriate supporting information that allowed us to conclude that amounts
invoiced and paid were reasonable.
GridWay Computing
Telecom
Ottawa was able to provide explanations and some supporting documentation and
Dr. Adam Chowaniec also provided explanations regarding the services provided
that allowed us to conclude that the amounts invoiced and paid were reasonable.
BelAir Networks
Telecom
Ottawa was able to provide explanations and evidence. Dr. Adam Chowaniec also provided explanations regarding the
specialized nature of the technology that allowed us to conclude that the
amounts invoiced and paid were reasonable.
Tundra Semiconductor Corp.
Services
provided to Tundra Semiconductor Corp. were based on Telecom Ottawa’s standard
list price and considered to be provided at full retail value and therefore
considered reasonable.
3.2.4
Disclosures
of Transactions
Disclosure in minutes is summarized by company.
Precept Incorporated
For the 2002
consulting services, Dr. Adam Chowaniec disclosed in the in-camera January 17,
2002 Board meeting that Dr. Claudia Chowaniec, his spouse, has acted and was
currently acting as a consultant to Hydro Ottawa. There were no dollar amounts indicated.
Consulting services provided
by Dr. Claudia Chowaniec through Precept Incorporated for 2003 were not
disclosed in 2003. These were only
disclosed at the Governance Committee meeting in 2004 and not at the Board
meeting as required by the Board policy.
For
the 2004 consulting services, they were disclosed at the Board meeting in April
2004, including disclosure of the dollar amount and nature of the services.
Amiga 2 Corporation
The
consulting services provided by Dr. Adam Chowaniec through Amiga 2 Corporation
for 2003 was not disclosed in 2003.
These were only disclosed at the Governance Committee in 2004 and not at
the Board of Directors meeting as required by Board policy.
The
consulting services provided by Dr. Adam Chowaniec through Amiga 2 Corporation
for 2004 were disclosed at the January 2004 Governance Committee and Board
meetings. The amount was not disclosed in the meeting minutes.
GridWay Computing
At the Energy and
Telecommunications Committee meeting of February 26, 2004, the Committee Chair,
Dr. Adam Chowaniec, requested that the minutes reflect that GridWay Computing had entered
into a contract with Telecom Ottawa for back-up services. The amount was not
disclosed in the meeting minutes. This
item did not appear in the Board of Directors minutes as required by Board
policy.
BelAir Networks
There was no
declaration of interest by Dr. Adam Chowaniec related to BelAir Networks in the
Board or Committee meeting minutes.
Tundra
Semiconductor Corp.
Dr. Adam Chowaniec
disclosed at the January 17, 2002 in-camera Board meeting that he is the Chief
Executive Officer of Tundra Semiconductor Corp. and that he has acted as CEO of
a range of companies in the past. There
were no dollar amounts indicated.
At the Energy and
Telecommunications Committee meeting of February 26, 2004, the Committee Chair,
Dr. Adam Chowaniec, requested that the minutes reflect his interest in Tundra
Semiconductor Corp. as he is Chair of Tundra Semiconductor Corp. and they have entered into a contract for internet
service with Telecom Ottawa. Mr. Dobbin
indicated that the contract was entered into at full retail value. The amount
was not disclosed in the meeting minutes.
This item
did not appear in the Board of Directors minutes as required by Board policy.
3.2.5
Financial
Statement Disclosure
In terms of Hydro Ottawa financial statements, the contracts with
companies affiliated with Dr. Adam Chowaniec are summarized below by company.
Precept
Incorporated
Financial statement note disclosure commenced only for the year ended
2003. There was no comparative amount
disclosed for 2002 in the 2003 note.
The contract amount for 2002 was not disclosed in the 2002 financial
statement notes.
Amiga
2 Corporation
The contract amount was disclosed for the year ended 2003.
GridWay Computing
Contracts were established during 2004 which should, in our opinion, be
disclosed in the notes to the 2004 financial statements. Hydro Ottawa should confirm with its
shareholder, the City of Ottawa, the requirement to disclose all financial
relationships with members of its Board.
BelAir Networks
Contracts were established during 2004 which should, in our opinion, be
disclosed in the notes to the 2004 financial statements. Hydro Ottawa should confirm with its
shareholder, the City of Ottawa, the requirement to disclose all financial
relationships with members of its Board.
Tundra Semiconductor Corp.
Contracts were
established during 2004 which should, in our opinion, be disclosed in the notes
to the 2004 financial statements. Hydro Ottawa should confirm
with its shareholder, the City of Ottawa, the requirement to disclose all
financial relationships with members of its Board.
3.3 Mr. John A. Gorman & Identified
Affiliated Parties
|
During the period April 2002 to July 2004,
Hydro Ottawa entered into contracts with companies affiliated with Mr. John
A. Gorman totalling $310,886. In addition, Hydro Ottawa paid Board stipend and
meeting fees, totalling $37,150, directly to Mr. Gorman for the period
January 2002 to July 2004. |
3.3.1
Compliance with Hydro Ottawa’s
Procurement Policies and Procedures
Mr.
Gorman is President or Senior Partner in companies that provided government and
public affairs communication services to Hydro Ottawa. These contracts were awarded on a sole
source basis by Mr. Stewart. The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Hydro Ottawa policy.
In
2004, a termination notice clause including 60 days notice was added to the
contract, which was contrary to the termination clause from the standard form
of agreement reviewed at the October 14, 2003 Governance Committee meeting and
also contrary to the termination clause in the 2003 contract. The reasons for deviating from the standard
form of agreement or previous agreements were not provided with the meeting
minutes of the Governance Committee where the contract was approved. It is our opinion that the 60-day
termination clause should not have been included based on prior Committee
direction.
In
addition, the contracts included a daily per diem rate but did not include an
upset limit or detailed statement of work, which would not be considered best
practice.
The
2004 contract was changed from a per diem contract to a monthly, lump sum
retainer. Using the retainer a
consultant is able to bill a lump sum each month regardless of the amount of
time worked by the consultant during that month. In our opinion, this arrangement does not achieve best value for
non-competitive award of contracts and the procurement policy should be
reviewed to limit the use of this arrangement.
As there is a competitive market for some of the
consulting work completed, Hydro Ottawa could have undertaken a formal
competitive proposal process for part of the contracts.
3.3.2
Compliance
with Hydro Ottawa’s Payment Policies and Procedures
Payments
were in accordance with the payment policies, however, there was a lack of
supporting documentation in a number of instances.
There
was a total of $1,220 overpaid as a result of arithmetic errors relating to
three invoices. We were advised by
Hydro Ottawa that they have been refunded this amount from PACE-Public Affairs
and Community Enterprise, a company affiliated with Mr. Gorman, in March 2005.
3.3.3
Reasonability
of Payments in Relation to the Services Received by Hydro Ottawa
Although
Hydro Ottawa did not have sufficient information available to assess the
reasonability of the services invoiced, Mr. Gorman provided sufficient and
appropriate supporting information to conclude that the amounts invoiced and
paid were reasonable.
3.3.4
Disclosures
of Transactions
Contracts
with companies affiliated with Mr. Gorman were disclosed in the Board minutes
for the years 2002 and 2004, but the amount of the expenditure for the services
was not disclosed. Consulting services
provided by Mr. Gorman for 2003 were not disclosed in 2003. These were only disclosed at the Governance
Committee meeting in 2004 and not at the Board meeting as required by Board
policy.
In
terms of Hydro Ottawa financial statements, the contracts with companies
affiliated with Mr. Gorman were disclosed commencing only for the year ended
2003, which included comparative amounts for 2002, however the 2002 comparative
amount was incorrect.
The
amount for 2002 was not disclosed in the 2002 financial statement notes.
3.4 Mr. Richard Raymond & Identified
Affiliated Parties
|
During
the year 2002, Hydro Ottawa entered into a contract with Mr. Richard Raymond
for consulting services which totalled
$14,518. In addition to these
consulting fees, Hydro Ottawa paid Board stipend and meeting fees, totalling
$70,859, directly to Mr. Raymond for the period from November 2000 to October
2004. |
3.4.1
Compliance with Hydro Ottawa’s
Procurement Policies and Procedures
The
contracts, for consulting services, were awarded by Mr. Stewart on a sole
source basis. The contracting
procedures were not followed in that the justification for sole sourcing was
not documented as required by the Hydro Ottawa policy.
In
addition, the contracts included a daily per diem rate but did not include an
upset limit or detailed statement of work, which would not be considered best
practice.
3.4.2
Compliance
with Hydro Ottawa’s Payment Policies and Procedures
Payments
were in accordance with the payment policies, however, there was a lack of
supporting documentation in a number of instances.
3.4.3
Reasonability of Payments in Relation to the
Services Received by Hydro Ottawa
Although
Hydro Ottawa did not have sufficient information available to assess the
reasonability of the services invoiced, Mr. Raymond provided sufficient and
appropriate supporting information to conclude that amounts invoiced and paid
were reasonable.
3.4.4
Disclosures
of Transactions
Contracts
with companies affiliated with Mr. Raymond were not disclosed in the Board
minutes for the year 2002, but were disclosed in 2001 even though no transactions
occurred in 2001.
The
transactions for 2002 were not disclosed in the 2002 financial statements.
3.5
Award of Contracts to Hydro Ottawa Board Members and Best Governance
Practices
|
The decision by Hydro Ottawa to award consulting
contracts to members of its Board of Directors and/or affiliated persons or
companies is not consistent with best practices for effective governance and
conflicts with widely accepted principles for director independence. Hydro Ottawa has recently approved the
Board of Directors’ Conflict of Interest and Conduct Guidelines to restrict
this practice in the future. These
new guidelines state that: “Except for approved expenses for Board or Board-related
activities, no amounts are to be paid to Directors beyond the amount
stipulated by the Shareholder Declaration…. Directors and their spouses shall not be involved in
either the actual performance of services or direct supervision of
performance of services…of anyone else under contract to Hydro Ottawa while
they are serving as a Director of Hydro Ottawa.” Under the new guidelines, none of the contracts
would be permitted except contracts such as those involving BelAir Networks, GridWay Computing,
and Tundra Semiconductor Corp.
Permitting these contracts to occur is reasonable as long as the Board
member affiliated with the companies does not have a material ownership
interest in the companies. For 2003, the Board adopted financial statements,
which disclosed related party contracts.
In finalizing the 2003 financial statements for Hydro Ottawa, the
Audit Committee indicated that in the interest of transparency, all related
party contracts would be disclosed.
Such a disclosure practice, in our opinion, represents an important
element of effective governance and should be maintained in the future for
any transactions with affiliated persons or companies or Board of Director
members. Although
financial statement disclosures are guided by the CICA Handbook, they are a matter of judgement. Hydro Ottawa should seek Council’s
guidance and discuss their reporting requirements for future
disclosures. Hydro Ottawa should
confirm with its shareholder, the City of Ottawa, the requirement to disclose
all financial relationships with members of its Board. As part of the OAG workplan provided to Council in
December 2004, the OAG will be conducting a Governance Review at Hydro Ottawa
in 2006. |
3.6 Other Item -Records
Management
|
File Management Based on the lack of file support for the contracts
examined, there needs to be better file management and retention policies and
procedures. Unsigned Minutes Based on the review of
minutes, we found that 41% of minutes of Board and Committee meetings were
missing either one or both signatures of the Chair and/or Corporate Secretary
as required. As a matter of routine
procedure, minutes should be prepared and signed on a timely basis. |
3.7 Recommendations and Management Responses
|
The recommendations are as follows:
1. That Hydro Ottawa, in collaboration with its shareholder, City of Ottawa,
specify and clearly define expected Board member duties and responsibilities
and that where Hydro Ottawa requires additional compensation for Board-related
duties that approval is obtained from the Shareholder;
Management Response: Hydro Ottawa has developed, and the
Board of Directors has approved, a document describing the role of the Chair.
This will be presented to City Council for approval on July 13, 2005. Once
approved, City Council will be asked to amend the Shareholder Declaration to
incorporate the description of the role of the Chair. The Governance
Committee will be considering, as part of its work plan for 2005, a Board
mandate describing the role of the Board and directors and recommending a
Board mandate for the approval of the Board. Hydro Ottawa recognizes that all
board compensation must comply with the Shareholder Declaration and that any
changes to such compensation must be approved by the Shareholder. |
2. That Hydro Ottawa review its contracting policies and practices to
ensure that:
·
contracts are required to
include an upset limit and a detailed statement of work,
·
written justification for the
use of sole sourcing is provided, and
·
the use of lump sum retainers
is not permitted;
Management
Response: First, it is important to reiterate that
members of the Board and their spouses are now prevented from entering into
contractual arrangements with the corporation for the provision of services. In addition, Hydro Ottawa has identified the need
to review its procurement policies as part of its 2005 internal audit plan
approved by the Board of Directors earlier this year. The intent is to
undertake a comprehensive review of corporate procurement and contracting for
all professional and other services. The audit coverage will include issues
such as the appropriateness of related policies and procedures, and
compliance to them; and an assessment of the relevant business processes from value added and
best practice standpoints. The scope of the audit will include Hydro Ottawa
Holding Inc. and its subsidiary companies. Appropriate
interim measures have been implemented to ensure that the scope of work and
total estimated cost are systematically identified in contracting documents,
and that the use of sole source provisions is documented with contract awards. |
3. That Hydro Ottawa review its payment practices and establish and
document a policy to confirm checking of invoices to ensure errors are captured
prior to cheque issuance;
Management
Response: While the Corporation does have
procedures for checking the accuracy of invoices, they are not formally
documented. Hydro Ottawa will establish and document a formal Invoice Payment
Policy by July 31, 2005. The policy will be communicated to all staff to
ensure they understand their individual and
corporate responsibilities in this regard. In the interim, Accounts
Payable staff will be instructed to scrutinize all payments thoroughly for
payment accuracy. A follow-up by Hydro Ottawa’s internal audit in 2006 will
assess compliance with the new policy. |
4. That Hydro Ottawa review its records and project management policies and
practices to ensure that source documents with an appropriate level of detail
to evidence transactions are appropriately retained;
Management
Response: Hydro Ottawa
will, by August 31, 2005, incorporate appropriate records and project
management requirements into its existing procurement and contracting
policies as well as into a payment policy that will be developed. These
requirements will be communicated to all staff within the corporation. Records classification structure and
records retention schedules have been developed and are in the process of
validation leading to their implementation. |
5. That Hydro Ottawa ensure that minutes and financial statements
appropriately disclose related party transactions including the dollar value
and appropriate detail. Hydro Ottawa should confirm with its
shareholder, the City of Ottawa, the requirement to disclose all financial
relationships with members of its Board;
Management
Response: Hydro Ottawa, in conjunction with its
external auditors, has determined its annual financial statement disclosure
of related party transactions based on generally accepted accounting
principles (CICA 3840 “Related Party Transactions”) and industry practice.
Irrespective of disclosure requirements, consulting contracts with Board
members are no longer permitted. Any transactions with entities affiliated
with members of the Board of Directors will be in the normal course of Hydro
Ottawa business and at fair market value, and where significant influence
does not exist with respect to the Board member on both sides of the
transaction, it is the determination of Hydro Ottawa and its auditors that no
financial statement disclosure will be required. However, Hydro Ottawa will
consult with its Shareholder
to determine appropriate Hydro Ottawa related party disclosure in the context
of a private company with commercial sensitivities that is owned by a public
shareholder. Hydro Ottawa
will reflect in the minutes of the Board the disclosure by directors of the
nature and extent of their interest in any contract awarded to entities with
which they are affiliated. This disclosure in the minutes will include the
nature of the products or services to be provided and the value of the
contract or the basis for the consideration payable. |
6. That Hydro Ottawa ensure that all minutes of Board and Committee
meetings are prepared and signed on a timely basis.
Management
Response: Minutes are prepared following all
meetings of the Board and its committees and are presented for confirmation
at the next meeting of the Board or committee. This practice has been
followed consistently by Hydro Ottawa since its inception. Hydro Ottawa will
ensure that all minutes are signed by the Chair of the Board or relevant
committee at the meeting confirming the minutes. |
4.0
Discussion
of Mr. Glen Scott Shortliffe & identified affiliated parties
|
Mr.
Shortliffe was a member of the Hydro Ottawa Board from March 2001 until
October 2004. During this period he
was the Chair of the Board of Hydro Ottawa Holding Inc. and Chair of the
Compensation Committee. He was also a
member of the Audit Committee, Governance Committee, Energy &
Telecommunications Committee, and Local Distribution Company Committee. |
During
the period April 2001 to October 2004, Hydro Ottawa entered into four contracts
with either Sussex Circle Inc. or Glen Scott Shortliffe & Associates. Mr. Shortliffe was a Partner of Sussex
Circle Inc. and was the President of Glen Scott Shortliffe & Associates
during the period of these contracts.
From these contracts, Hydro Ottawa paid a total of $459,782 to Sussex
Circle Inc. and Glen Scott Shortliffe & Associates as consulting fees
related to Mr. Shortliffe – as summarized in the table below.
SUMMARY
OF PAYMENTS TO MR. GLEN SCOTT
SHORTLIFFE OR AFFILIATED
PARTIES Contractor Apr-01 to Dec-01 Jan-02 to Dec-02 Jan-03 to Dec-03 Jan-04 to Oct-04 Total Sussex Circle Inc. Partner $70,018 $60,682 $130,700 Glen Scott Shortliffe & Associates President $83,465 $166,890 $78,727 $329,082 Total Contract Payments $70,018 $144,147 $166,890 $78,727 $459,782 Stipend & Meeting Fees $16,800 $22,000 $25,200 $28,523 $92,523 Total Payments $86,818
In
addition to the consulting fees, Hydro Ottawa paid directly to Mr. Shortliffe,
Board stipend and meeting fees totalling $92,523, in his positions as Hydro
Ottawa Board Chair, Committee Chair or Committee member. The annual
stipend paid to Mr. Shortliffe was $12,000 from 2001 until it was revised in
August 2004. Payments to Mr. Shortliffe
and affiliated parties totalled $552,305.
4.1 Compliance with Hydro Ottawa’s Procurement Policies and Procedures
|
There
were contracts entered into by Hydro Ottawa for consulting services of Mr.
Shortliffe for each of the four years, which were signed by Mr. Stewart as
the President and Chief Executive Officer under his delegated signing
authority. The contracts were “to retain the services of the Consultant to
provide advisory services related to the operation and management of the
Client’s enterprise as may be requested and assigned by the President and
Chief Executive Officer of the Clients as well as by managers reporting
directly to such person”. |
4.1.1
Award
of Contracts
There
was no evidence of a competitive process for the award of these contracts,
therefore the payments totalling $459,782 would be considered sole source
acquisitions of services. The Hydro
Ottawa procurement policy provides for sole source acquisitions of goods or
services based on signing authority limits and for specific reasons such as
timeliness, proprietary knowledge or products, engineering design requirements
and other reasonable factors provided that there is a written explanation with
supporting documentation for the sole source acquisition. Prior to January
2004, there were no written explanations identified with the reason for sole
sourcing. The minutes of the January 2004 Governance Committee and Board
meetings reflected descriptions by Mr. Stewart that the contracts were approved
for these services because they were required, unique and at the most-favoured
client rates. The contracting
procedures were not followed in that the justification for sole sourcing was
not documented as required by the Hydro Ottawa policy.
The
contracts were based on a per diem and did not include an upset limit or a
detailed statement of work. Although
the Hydro Ottawa procurement policy did not specify these requirements, the
procurement policy should be reviewed, as this would not be considered best
practice.
Consulting
Services vs Chair Duties
Notwithstanding
the description provided by Mr. Stewart to the Governance Committee and Board,
as noted above, Mr. Stewart advised the OAG that the Mayor of the City of Ottawa
had an understanding with Mr. Shortliffe that he be compensated for his time.
Mr. Stewart indicated that he confirmed this arrangement with one of the staff
members in the Mayor’s Office. In
addition, Mr. Stewart stated that he was under the impression, based on
discussions with Mr. Shortliffe, that Mr. Shortliffe was supposed to be almost
a full time Chairman. When asked by the
OAG if a full time Chair was warranted, Mr. Stewart indicated he did not think
a full time chair was necessarily warranted.
Mr.
Stewart indicated that he sought the advice of Hydro Ottawa legal counsel to
determine whether this arrangement was legally appropriate. Mr. Stewart stated that Hydro Ottawa counsel
advised that the arrangement was legal and counsel then prepared the
contract.
The
Mayor advised the OAG that he had suggested to Mr. Stewart that Hydro Ottawa
enter into a contract with Mr. Shortliffe.
The Mayor indicated he had met with Mr. Stewart to discuss the duties
expected of Mr. Shortliffe prior to Hydro Ottawa entering into the contract for
Mr. Shortliffe’s services. The Mayor indicated that he understood the contract
was for Mr. Shortliffe to perform specific tasks related to the issue of
acquiring the rural Hydro One customers within the limits of the new City of
Ottawa. The Mayor indicated that he
understood the contract would be for a short period of time. The Mayor also indicated that the general
terms of the contract were discussed with Mr. Stewart.
Mr. Shortliffe
indicated that the stipend and meeting fees he received were for attendance at
board and committee meetings and were for those purposes only. Mr. Shortliffe indicated that he was to be
compensated for his time beyond chairing board meetings and attending committee
meetings. In our opinion, consulting contracts with Mr. Shortliffe were for Chair duties beyond
chairing and attending board or committee meetings.
In our
opinion, Mr. Stewart, as President and Chief Executive Officer and as a member
of the Board of Hydro Ottawa had a number of options available to him in
proceeding with the contracts. He could
have:
·
advised
the Board of Hydro Ottawa of the contracts and their dollar value;
·
requested
that the Board of Hydro Ottawa seek the approval of City of Ottawa Council to
enter into the contracts;
·
disclosed
the contracts and their dollar value in the financial statements;
·
not
entered into the contracts if he felt the services were not warranted.
The
Shareholder Declaration between the City of Ottawa and Hydro Ottawa sets the
annual stipend (honorarium) for the Chair at $12,000 (prior to August 25, 2004)
plus an additional meeting fee of $400 for each meeting attended. The declaration further specifies that
remuneration for Board members is to be as determined by the City of Ottawa.
The payments made to companies affiliated with Mr.
Shortliffe for consulting services increased his compensation for Chair duties
beyond the level approved by Council.
The total payment made over the terms of the contracts was $459,782
which included $4,046 for reimbursement of Chair expenses. Therefore, over the period of the contracts,
Mr. Shortliffe was paid $455,736 more for Chair duties than was approved by
Council.
The reimbursement of Chair expenses would have been
permitted under the Shareholder Declaration.
However, the reimbursement should not have been made under a consulting
contract but should have been made directly to the Chair.
It is
our opinion that the invoices and payments relating to the contracts
circumvented the rules established in the Shareholder Declaration. This type of arrangement, not approved by
the City of Ottawa Council, is not in compliance with the requirements of the
Shareholder Declaration and overrides any fiscal controls.
In
addition, this arrangement was in contravention of the terms of the contracts
as the contracts specifically stated that payments were to be for consulting
services and not for Chair duties.
4.1.2
Contract
Terms
·
specified
the term,
·
specified
the requirement for monthly billings,
·
contained a
records and audit clause, and
·
contained a
services clause which stated:
“The services to be provided by the Consultant shall be such advisory
services relating to the operation and management of the Client’s enterprise as
may be requested and assigned by the President and Chief Executive Officer of
the Clients as well as by managers directly reporting to such person. The Services shall not include any work,
expenses or disbursements related to the review of reports or other documents
submitted to the Board of Directors of Hydro Ottawa Holding Inc. (or any
committee thereof), nor any work, expenses and disbursements related to the
attendance at meetings of the Board of Directors or any committee thereof.”
The
contracts were for a per diem and did not include an upset limit or ceiling
expenditure amount or a detailed statement of work. Although the Hydro Ottawa procurement policy did not specify
these requirements, the procurement policy should be reviewed, as this would
not be considered best practice.
4.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures
|
The
practice for approval of suppliers’ invoices submitted to Hydro Ottawa
Accounts Payable for payment required that the invoice approver confirm that
the goods or services were received as contracted and that the arithmetic
calculations on the invoice were accurate. |
In the
case of invoices related to Mr. Shortliffe, Mr. Stewart was approving payments
in accordance with the payment policy.
However, there was a lack of appropriate supporting documentation. Many of the invoices submitted to Hydro
Ottawa for payment were lacking sufficient details to determine and conclude on
whether the work invoiced as consulting services related to the operation and
management of Hydro Ottawa as specified in the contract, or were Board related
duties which were clearly not to be compensated under the contract. Although signing and approving the supplier
invoices, Mr. Stewart was unable to provide further detail regarding the work
done by Mr. Shortliffe.
In response
to questions about the invoices related to Mr. Shortliffe, Mr. Stewart
indicated, “…consulting services were a way of compensating Mr. Shortliffe for
the extra time he spent on Hydro Ottawa duties….”. Mr. Stewart stated that he was under the impression that Mr.
Shortliffe was to be a full time Chairman, and that there was a fine line
between Mr. Shortliffe’s duties as a Chair and the duties as a consultant. Further, Mr. Shortliffe stated at the May
18, 2004 Corporate Services and Economic Development Committee meeting,
“So
when I accepted the job, it was with the understanding and agreement of the
Mayor that Hydro Ottawa senior management would arrange for me to be
compensated for my professional time…My contract had clearly stipulated the
terms and conditions regarding my work for the company, and the procedures for
documenting my time spent on company business.”
The
terms of the contracts affiliated with Mr. Shortliffe contain a records and
audit clause which stated the following:
“(1) In order to
provide data for the calculation of fees on a time basis, the Consultant shall
keep a detailed record of hours worked by staff in the performance of Services
for the Client.
(2)
The Consultant shall keep a separate record of hours worked by staff in
relation to the following types of services:
i
Services related to the transmission and distribution of electricity
(chargeable to Hydro Ottawa Limited);
ii
Services related to competitive ventures, including water heater rentals
and generation of electricity (chargeable to Energy Ottawa Inc.); and
iii
Services related to the overall operation and management of all
activities undertaken by the Clients (chargeable to Hydro Ottawa Holding
Inc.).”
Based
on the above, Mr. Shortliffe was to maintain a detailed record of time incurred,
and the time was to be maintained in relation to the areas of services noted
above.
As
discussed in section 4.1.1 it was subsequently found that the contracts were to
compensate Mr. Shortliffe for Chair duties and not consulting services as outlined
in the contract.
4.2.1
Supplier
Invoices Review – Mr. Shortliffe
Analysis
of the invoices submitted in relation to the services of Mr. Shortliffe
identified a number of invoiced tasks that in our opinion were Board related
duties and should not have been invoiced as consulting services. For example, billings related to Committees,
Council, subsidiary company sessions, discussions with other Board or Committee
members, briefing sessions, strategy meetings, and breakfast, lunch, and dinner
engagements which should normally be considered part of Board duties. The information provided on the invoices
related to Mr. Shortliffe do not allow for the quantification of these amounts.
Other
items listed on Mr. Shortliffe’s invoices did not allow sufficient information
to assess whether the item being invoiced was Board related or consultant
related. Following are a few examples
of such items:
·
“Document
review” appeared on the invoices a total of 476 times representing 37% of all
tasks invoiced.
·
“Analysis”
appeared on the invoices a total of 96 times representing 7% of all tasks
invoiced.
·
“Drafting”
appeared on the invoices a total of 60 times representing 5% of all tasks
invoiced.
Based
on the above three descriptions, it is not possible to determine documents
reviewed, analysed, or drafted and whether they are appropriately charged as
consulting services.
Mr.
Shortliffe was unable to provide additional details regarding the invoices,
however he confirmed that duties performed related to Chair duties. Documentation which we would have expected
for some of the duties was not available at Hydro Ottawa.
4.2.2
Payment
Errors
The
2004 contract with Mr. Shortliffe specified that the per diem rate be based on
an eight-hour day. Amounts relating to
2004 were invoiced and paid based on a seven and a half hour day, which
resulted in an overpayment on four invoices totalling $2,789.
There were also two errors in payments of meeting fees to Mr. Shortliffe during the period from March 2001 to October 2004 resulting in an overpayment in the amount of $200.
4.3 Reasonability of Payments
in Relation to the Services Received by Hydro Ottawa
|
There
was a lack of working files and documentation at Hydro Ottawa to support the
work invoiced and paid in relation to Mr. Shortliffe. Hydro Ottawa was unable to provide further
detail. Mr.
Shortliffe met with us and indicated that duties performed were related to
Chair duties. |
4.4 Disclosures of Transactions
|
In
terms of disclosure of these transactions, both the Hydro Ottawa Board
minutes and financial statements were reviewed. |
4.4.1
Disclosure
in the Minutes
As a Board member, where there is a material contract
or transaction, it is the member’s responsibility to disclose the nature and
extent of their interest in writing to Hydro Ottawa or request to have the disclosure
entered in the minutes.
The
consulting services of Mr. Shortliffe were disclosed in either the regular or
in-camera minutes of the Hydro Ottawa companies within each year, except for
2003 which did not appear as a specific disclosure of interest within the year
and was only disclosed at the Governance Committee in 2004 and not at the Board
of Directors meeting as required by Board policy.
The
amount of the consulting services was not disclosed in the minutes for any of
the years except for 2003, where the 2003 amount of $165,927 was only disclosed
in 2004 at the Governance Committee and not the Board of Directors meeting as
required by Board policy. The amount
differed slightly from the total of invoices provided by Hydro Ottawa by $963.
4.4.2
Financial
Statement Disclosure
The amount and
nature of the consulting services provided by Mr. Shortliffe was disclosed in
the financial statements starting for the year ended 2003. These financial statements also disclosed
the 2002 comparative amount, however the 2002 comparative amount was not
correct.
A review of the
invoices provided by Hydro Ottawa for this audit revealed that the amount
disclosed for 2003 should have been $883 higher and that the comparative 2002
amount should have been $15,346 higher.
In the 2002
financial statements the contract in the amount of $144,147 was not
disclosed. Also, the 2001 contract
amount of $70,018 was not disclosed, resulting in a total amount of $215,048
which was not disclosed in the financial statements for 2001 to 2003.
It is our opinion
that the information should have been disclosed in the financial statements for
the 2001 and 2002 fiscal years. Although financial
statement disclosures are guided by the CICA Handbook, they are a matter of judgement. Hydro Ottawa should seek Council’s guidance
and discuss their reporting requirements for future disclosures. Hydro Ottawa should confirm with its
shareholder, the City of Ottawa, the requirement to disclose all financial
relationships with members of its Board.
5.0
discussion
of DR. Adam Chowaniec & identified affiliated parties
|
Dr.
Adam Chowaniec was appointed as a member of the Advisory Board to the Board
of Hydro Ottawa effective January 2002 until the term concluded October
2004. This appointment resulted in
his attendance at the Board of Director meetings. He was Chair of the Energy & Telecommunications
Committee. He also attended
Compensation Committee and Governance Committee meetings. |
During the period from January 2002
to October 2004, Hydro Ottawa entered into supplier contractual arrangements
with Precept Incorporated, Amiga 2 Corporation, BelAir Networks and GridWay
Computing. In addition, Hydro Ottawa
entered into an agreement to provide internet services to Tundra Semiconductor
Corp. Dr. Adam Chowaniec’s relation to
these companies is summarized in the table below.
From
January 2002 to October 2004, Dr. Adam Chowaniec, or the above noted supplier
companies, entered into agreements with Hydro Ottawa companies estimated to be
valued at $427,831. In addition, it was
estimated that Tundra Semiconductor Corp. entered into an agreement with an
estimated value of $44,068 related to revenues of Telecom Ottawa. These are
summarized in the table below.
In
addition to the payments noted above, Dr. Adam Chowaniec received $39,173 for
stipend and meeting fees. Total
payments that were received (or to be received) by affiliated parties totalled
$467,004. There was also revenue of $44,068 to Telecom
Ottawa from an affiliated party of Dr. Adam Chowaniec. Total payments and receipts to Dr. Adam
Chowaniec and affiliated parties were $511,072.
SUMMARY
OF PAYMENTS (RECEIPTS) TO (FROM) DR. ADAM CHOWANIEC OR AFFILIATED PARTIES Contractor Jan-02 to Dec-02 Jan-03 to Dec-03 Jan-04 to Dec-04 Total Precept
Incorporated Spouse is President $66,675 $ 47,815 $ 12,840 $127,330 Amiga 2 Corporation President 4,815 5,618 $ 10,433 BelAir Networks Board Member 167,580 $167,580 GridWay Computing Board Member 122,488 (1) $122,488 Total Contract Payments $66,675 $52,630 $308,526 $427,831 Stipend & Meeting Fees $12,650 $13,800 $
12,723 $ 39,173 Tundra Semiconductor Corp. Total Contract
Receipts Chair of the Board $
44,068 (2) $ 44,068 Total Payments & Receipts $79,325
The companies listed in the table will be addressed
separately for each of the following sections.
As the
Tundra Semiconductor Corp. contract relates to sales (revenues) of Telecom
Ottawa and not purchases (expenses) this will only be addressed in the
sections, as appropriate.
5.1 Compliance with Hydro Ottawa’s Procurement Policies and Procedures
|
The compliance
with Hydro Ottawa’s procurement policies and procedures is addressed for each
of the companies previously described.
5.1.1
Precept
Incorporated Dr. Claudia Chowaniec, spouse of Dr. Adam Chowaniec, is the President of Precept Incorporated. |
Precept
Incorporated provided the following services to Hydro Ottawa:
·
support
development and implementation of a communications strategy,
·
conduct of
the environmental scan;
·
planning and
facilitation of the strategic planning workshop June 2002,
·
plan and
conduct Hydro Ottawa’s June 2003 Business Strategy Session, and
·
support for
Hydro Ottawa's 2004 strategic planning activities.
Dr.
Claudia Chowaniec initially provided services to Hydro Ottawa in 2001 prior to
the appointment of her husband to the Advisory Board. Although she indicated that she had submitted a proposal that was
compared by Hydro Ottawa to other proposals, files to evidence this evaluation
were not available from Hydro Ottawa.
Interviews with Mr. Stewart, and with Mr. Lane, the former Chief
Financial Officer of Hydro Ottawa, confirmed that there was a file of other
proposals for 2001 that were reviewed at that time and Dr. Chowaniec’s proposal
was judged the best based on the price and services to be provided. The 2001 portion of her work was not
included in the scope of this audit as they were provided while her husband was
not a member of the Advisory Board.
Dr.
Claudia Chowaniec provided the OAG with a copy of the purchase order in place
in early 2002 that was signed by Mr. Stewart and included the timeframe, the
approximate number of days, the per diem rate, and the requirement for monthly
invoices to a maximum of $21,735. Hydro
Ottawa had no record of the purchase order.
There was additional work proposed and accepted for 2002. It was indicated by Mr. Stewart and Mr.
Lane that the 2002 work was awarded based on the prior award of the 2001 work
and the competitiveness of that proposal.
For
2003 there was no contract or purchase order.
There was a proposal from Dr. Claudia Chowaniec that listed the key
project steps and the amount of time and the billing rates. The proposal was
signed as accepted by Mr. Lane. It was
indicated this work was awarded based on prior year comparisons.
For
2004 there was a purchase order that specified services and contained an upset
contract limit. The contract was approved at Governance Committee with a list
of key project steps and estimated days at a reduced per diem rate. The report to Governance Committee included
an explanation by Mr. Stewart of Dr. Claudia Chowaniec’s particular knowledge
of the enterprise and the successful components needed for a strategy
session. At the meeting, Mr. Stewart
recommended that services be retained without a competitive process and that
the rate charged for the services was competitive with rates charged by
companies providing similar levels of services with comparable levels of
expertise.
In the
absence of a formal competitive process, this work would be considered as the
sole source acquisition of services and in accordance with the procurement
policy would require a written explanation with supporting documentation for
the sole source acquisition. Prior to
April 2004, for Precept Incorporated, there were no written explanations with
supporting documentation identified with the reason for sole sourcing. The contracting procedures were not followed
in that the justification for sole sourcing was not documented as required by
the Hydro Ottawa policy. As the initial
award in 2001 was based on the review of proposals, sole sourcing is not unreasonable
based on the prior experience of the consultant.
Work was
awarded by the following:
·
Mr. Lane for $64,935 or 51%;
·
Mr. Stewart for $34,575 or 27%; and
·
Ms. Reeves for $27,820 or 22%.
The total value of the contracts for Precept
Incorporated for 2002-2004 was $127,330.
5.1.2
Amiga
2 Corporation
Dr.
Adam Chowaniec provided advisory services on the telecommunications industry
through his holding company Amiga 2 Corporation. The contracts were
“to retain the services of the
Consultant to provide advisory services related to the operation and management
of the Client’s enterprise as may be requested and assigned by the President
and Chief Executive Officer of the Clients as well as by managers reporting
directly to such person”.
There
was no evidence of a competitive process for the award of the contracts to
Amiga 2 Corporation, therefore the payments totalling $10,433 would be
considered sole source acquisitions of services. The Hydro Ottawa procurement policy provides for sole source
acquisitions of goods or services based on signing authority limits and for
specific reasons provided that there was a written explanation with supporting
documentation for the sole source acquisition. Prior to January 2004, there
were no written explanations identified with the reason for sole sourcing. The minutes of the January 2004 Governance
Committee and Board meetings reflected descriptions by the President that the
contracts were approved for these services because they were required, unique
and at the most-favoured client rates.
The contracting procedures were not followed in that the justification
for sole sourcing was not documented as required by the Hydro Ottawa policy.
For
2003, there was no contract in place with Amiga 2 Corporation. There was only a draft unsigned contract in
place for consulting services with Amiga 2 Corporation. For 2004, there was a signed contract in
place with Amiga 2 Corporation for consulting services that was signed by Mr.
Stewart under his delegated signing authority.
Contract Terms
·
specified the
term,
·
specified
the requirement for monthly billings,
·
contained a
records and audit clause, and
·
contained a
services clause which stated:
“The services to be provided by the Consultant shall be such advisory
services relating to the operation and management of the Client’s enterprise as
may be requested and assigned by the President and Chief Executive Officer of
the Clients as well as by managers directly reporting to such person. The Services shall not include any work,
expenses or disbursements related to the review of reports or other documents
submitted to the Board of Directors of Hydro Ottawa Holding Inc. (or any
committee thereof), nor any work, expenses and disbursements related to the
attendance at meetings of the Board of Directors or any committee thereof.”
The
contracts did not include an upset limit or ceiling expenditure amount or
detailed statement of work. Although
the Hydro Ottawa procurement policy did not specify this requirement, the
procurement policy should be reviewed, as this would not be considered best
practice.
5.1.3
GridWay
Computing
Dr.
Adam Chowaniec is a member of the Board of Directors of GridWay Computing.
There
was a contract in place for a period of twenty-four months signed in August
2004 by Mr. David Dobbin, the Chief Operating Officer of Telecom Ottawa for
backup and storage services. There was
also an opportunity for Telecom Ottawa to resell the services. The contract did
not contain an upset limit or estimated contract value.
The
actual invoices to December 2004 were $35,088, and for purposes of this audit,
the net cost of $87,400 has been estimated for the remainder of the contract
term for a total estimated net total cost of $122,488.
There
was no evidence of a competitive process for the award of this contract, therefore
the $122,488 would be considered a sole source acquisition of services. The Telecom Ottawa procurement policy did
provide for sole source acquisitions of goods or services based on signing
authority limits and for specific reasons provided that there was a written
explanation with supporting documentation for the sole source acquisition. Mr. Dobbin provided, in memo format, the
sole source rationale. The rationale
was not documented in Telecom Ottawa files at the time the contract was awarded
and was only documented when the OAG requested the information. The contracting procedures were not followed
in that the justification for sole sourcing was not documented at the time of
award as required by the Telecom Ottawa policy.
Given
that there is a competitive market in this area of services, Telecom Ottawa
could have undertaken a formal competitive proposal process.
5.1.4
BelAir
Networks
Dr.
Adam Chowaniec is one of six members of the Board of Directors of BelAir
Networks. BelAir Networks provides outdoor WiFi transmission
equipment which allows wireless network and internet access.
There
were four separate purchase orders issued by Telecom Ottawa based on written
quotes provided by BelAir Networks totalling $123,653 U.S. that converted to
$167,580 Canadian. The four individual
invoices were signed by Directors of Telecom Ottawa.
There
was no evidence of a competitive process for the award of this contract,
therefore the $167,580 would be considered a sole source acquisition of
services. The procurement policy did
provide for sole source acquisitions of goods or services based on signing
authority limits and for specific reasons provided that there was a written
explanation with supporting documentation for the sole source acquisition. Mr. Dobbin provided, in memo format, the
sole source rationale. This rationale was not documented in Telecom Ottawa
files at the time the contract was awarded and was only documented when the OAG
requested the information. The contracting
procedures were not followed in that the justification for sole sourcing was
not documented as required by the Telecom Ottawa policy. Given that there is a competitive market in
this area of services, Telecom Ottawa could have undertaken a formal competitive
proposal process.
5.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures
|
The compliance
with Hydro Ottawa’s procurement policies and procedures is addressed for each
of the companies previously described.
|
5.2.1
Precept
Incorporated
Precept
Incorporated invoices were signed and approved as follows: 2002 and 2004 by Mr.
Stewart; 2002 and 2003 by Mr. Lane; and for 2003 by Ms. Reeves.
There was some documentation on file at Hydro Ottawa, as well as further
documentation from Dr. Claudia Chowaniec to evidence the services received.
5.2.2
Amiga
2 Corporation
There
was no signed contract for 2003 with Dr. Adam Chowaniec. There was a signed contract for 2004 with
Amiga 2 Corporation which contained a clause that this compensation was not to
relate to Board duties or for the review of documents or reports going to the
Board. Invoices provided by Hydro
Ottawa were signed by Mr. Stewart.
However, since services were provided by Amiga 2 Corporation to Mr.
Dobbin then Mr. Dobbin should have provided the necessary documentation to
substantiate the receipt of the services.
In
interviews with Mr. Stewart and subsequently with Dr. Adam Chowaniec and Mr.
Dobbin it was determined that the work related to duties beyond what would
normally be expected of a Board member.
5.2.3
GridWay
Computing
There
was a signed contract, as well as supplemental emails, in support of rate
calculations. Supplier invoices
detailing the quantity of back–up and storage and showing the rate were
provided by Telecom Ottawa. These had
been approved by the appropriate operating management Directors of Telecom
Ottawa.
5.2.4
BelAir
Networks
There
were quotations from the supplier in support of the purchase orders that
detailed the goods and services in US dollars.
The invoices, also in US dollars were consistent with the quotations and
purchase orders and were approved by the appropriate operating management
Directors of Telecom Ottawa.
5.2.5
Payment
Error
There
was one error in the payment of meeting fees to Dr. Adam Chowaniec during the
period from January 17, 2002 to October 31, 2004 resulting in an overpayment in
the amount of $400.
5.3 Reasonability of Payments
in Relation to the Services Received by Hydro Ottawa
|
The following
paragraphs discuss the reasonability of the payments to, or received from,
each of the companies affiliated with Dr. Adam Chowaniec. |
5.3.1
Precept
Incorporated
There
was some documentation available from Hydro Ottawa to support the payments
provided. Dr. Claudia Chowaniec was
able to provide explanations and further supporting documentation regarding
services provided.
5.3.2
Amiga
2 Corporation
There
was a lack of working files or documentation available from Hydro Ottawa to
support the payments provided. Dr. Adam
Chowaniec was able to provide further explanations and supporting documentation
regarding services provided. These were
also confirmed by Mr. Stewart and Mr. Dobbin.
5.3.3
GridWay
Computing
Mr.
Dobbin was able to provide explanations and some supporting documentation and
Dr. Adam Chowaniec also provided explanations regarding the services
provided. We were also able to verify
the reasonableness of rates based on industry comparatives.
5.3.4
BelAir
Networks
Mr.
Dobbin was able to provide explanations and demonstrate physical location of
units and their use. Dr. Adam Chowaniec
also provided explanations regarding the specialized nature of the
technology. We were also able to verify
the reasonableness of rates based on industry comparatives.
5.3.5
Tundra
Semiconductor Corp.
Services
provided to Tundra Semiconductor Corp. were based on the standard list price
and considered to be provided at full retail value and therefore considered
reasonable.
5.4 Disclosures of Transactions
|
In
terms of disclosure of these transactions, both the Hydro Ottawa Board
minutes and financial statements were reviewed. |
5.4.1
Disclosure
in Minutes
The
January 17, 2002 in-camera Board meeting, wherein Dr. Adam Chowaniec was
appointed to the Advisory Board, addressed the related party disclosure and
indicated that where there is a material contract or transaction, it is the
member’s responsibility to disclose the nature and extent of their interest in
writing to the Corporation or request to have the disclosure entered in the
minutes.
Precept
Incorporated
Dr. Adam Chowaniec
disclosed in the in-camera minutes of the January 17, 2002 Board meeting that
Dr. Claudia Chowaniec, his spouse has acted and was currently acting as a
consultant to Hydro Ottawa. There were
no dollar amounts indicated.
The
2003 consulting services were not disclosed in the minutes for 2003. These 2003 consulting services, in the
amount of $47,815 were disclosed in
2004 at the Governance Committee and not the Board of Directors meeting as
required by Board policy.
For
the 2004 consulting, a disclosure was made at the Governance Committee of April
2004 that was taken to the Board in April 2004 and included disclosure of the
contract with Precept Incorporated including the dollar amount, nature, and
with an explanation from Mr. Stewart of the reason for sole sourcing.
Amiga 2
Corporation
The
consulting services provided by Dr. Adam Chowaniec through Amiga 2 Corporation
for 2003 were not disclosed in 2003.
These were only disclosed at the Governance Committee in 2004 and not at
the Board of Directors meeting as required by Board policy.
The
consulting services provided by Dr. Adam Chowaniec through Amiga 2 Corporation
for 2004 were disclosed at the January 2004 Governance Committee and Board
meetings. The amount was not disclosed in the meeting minutes.
GridWay
Computing
At the Energy and
Telecommunications Committee meeting of February 26, 2004, the Committee Chair,
Dr. Adam Chowaniec, requested that the minutes reflect that GridWay Computing has entered
into a contract with Telecom Ottawa for back-up services. The amount was not
disclosed in the meeting minutes. This
item did not appear in the Board of Directors minutes as required by the Board
policy.
BelAir Networks
There was no
declaration of interest by Dr. Adam Chowaniec related to BelAir Networks in the
Board or Committee meeting minutes.
Tundra
Semiconductor Corp.
Dr. Adam Chowaniec
disclosed in the in-camera minutes of the January 17, 2002 Board meeting that
he is the Chief Executive Officer of Tundra Semiconductor Corp. and that he has
acted as CEO of a range of companies in the past. There were no dollar amounts indicated.
At the Energy and
Telecommunications Committee meeting of February 26, 2004, the Committee Chair,
Dr. Adam Chowaniec, requested that the minutes reflect his interest in Tundra
Semiconductor Corp. as he is Chair of Tundra Semiconductor Corp. and they have
entered into a contract for internet service with Telecom Ottawa. Mr. Dobbin indicated that the contract was
entered into at full retail value. The amount was not disclosed in the meeting
minutes. This item did not appear in the Board of
Directors minutes as required by Board policy.
5.4.2
Financial
Statement Disclosure
In terms of Hydro Ottawa financial statements, the contracts with
companies affiliated with Dr. Adam Chowaniec are summarized below by company.
Precept Incorporated
Financial statement note disclosure commenced only for the year ended
2003. There was no comparative amount
disclosed for 2002 in the 2003 note.
The contract amount for 2002 was not disclosed in the 2002 financial
statement notes.
Amiga 2 Corporation
The contract amount was disclosed for the year ended
2003.
GridWay Computing
Contracts were established during 2004 which, in our opinion, should be
disclosed in the notes to the 2004 financial statements. Hydro Ottawa should confirm with its shareholder, the City of Ottawa, the
requirement to disclose all financial relationships with members of its Board.
BelAir Networks
Contracts
were established during 2004 which, in our opinion, should be disclosed in the
notes to the 2004 financial statements.
Hydro
Ottawa should confirm with its shareholder, the City of Ottawa, the requirement
to disclose all financial relationships with members of its Board.
Tundra Semiconductor Corp.
Contracts
were established during 2004 which, in our opinion should be disclosed in the
notes to the 2004 financial statements.
Hydro
Ottawa should confirm with its shareholder, the City of Ottawa, the requirement
to disclose all financial relationships with members of its Board.
6.0
Discussion
of Mr. John A. Gorman & Identified affiliated parties
|
Mr.
John A. Gorman was appointed as a member of the Advisory Board to the Board
of Hydro Ottawa effective January 17, 2002. As a result, he attended Board
meetings, as well as Compensation Committee, Governance Committee, Energy
& Telecommunications Committee and Nominating Committee meetings. Mr. Gorman resigned effective July 16,
2004. |
During the period
April 2002 to July 2004, Hydro Ottawa entered into contracts for services with
1180776 Ontario Inc., PACE-Public Affairs and
Community Enterprise (1479038 Ont. Inc.) and
Ottawa Insider. John Gorman was the President of 1180776 Ontario
Inc. for 2002, President of PACE-Public Affairs and Community Enterprise for
2002 and 2003, Partner of Ottawa Insider for 2003 and 2004, and Senior Partner
of Public Affairs & Community Entreprises (1479038 Ont. Inc.) for 2004.
Mr. Gorman or
companies affiliated with Mr. Gorman received $310,886 for consulting fees or
other goods or services in addition to the $37,150 Mr. Gorman received for
stipend and meeting fees for a total of $348,036. The following table summarizes the consulting fees payments made
to these companies.
SUMMARY
OF PAYMENTS TO MR. JOHN GORMAN OR AFFILIATED PARTIES Contractor April-02 to Dec-02 Jan-03 to Dec-03 Jan-04 to Dec-04 Total 1180776
Ontario Inc. President $30,645 $ 30,645 PACE Public Affairs and
Community Enterprise (1479038 Ont. Inc.) President & Senior Partner $52,322 $136,039 $ 88,134 $276,495 Ottawa Insider Partner 1,873 1,873 $3,746 Total Contract Payments $82,967 $137,912 $90,007 $310,886 Stipend & Meeting Fees (January 2002 to July 2004) $14,246 $14,600 $8,304 $37,150 Total Payments $97,213
6.1 Compliance with Hydro Ottawa’s Procurement Policies and Procedures
|
There
were contracts entered into by Hydro Ottawa for the consulting services of
Mr. Gorman or companies affiliated with Mr. Gorman for each of the years,
which were signed by Mr. Stewart under his delegated signing authority. The contracts were “to retain the services of the Consultant to
provide advisory services related to the operation and management of the
Client’s enterprise as may be requested and assigned by the President and
Chief Executive Officer of the Clients as well as by managers reporting
directly to such person.” |
6.1.1
Contract
Award
There
was no evidence of a competitive process for the contracts awarded by Mr.
Stewart to 1180776 Ontario Inc. or PACE-Public Affairs and Community
Enterprise, therefore the payments totalling $307,140 would be considered sole
source acquisitions of services. As noted
previously, the Hydro Ottawa procurement policy provides for sole source
acquisitions of goods or services based on signing authority limits and for
specific reasons provided that there was a written explanation with supporting
documentation for the sole source acquisition.
Prior to January 2004, there were no written explanations identified
with the reason for sole sourcing. The
minutes of the January 2004 Governance Committee and Board meetings reflected
descriptions by Mr. Stewart that the contracts were approved for these services
because they were required, unique and at the most-favoured client rates.
The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Hydro Ottawa policy.
The
2004 contract also contained a termination notice clause for 60 days contrary
to the termination clause from the standard form of agreement which was
reviewed at the Governance Committee October 14, 2003 and also contrary to the
termination clause in the 2003 contract.
The reasons for deviating from the standard form of agreement or
previous agreements were not provided with the meeting minutes of the
Governance Committee where it was approved.
The explanation provided by Hydro Ottawa was that the Governance
Committee had the delegated authority, and the rationale for the termination
clause would have taken into consideration the reduced retainer rate that had
been negotiated, and because PACE-Public Affairs and Community Enterprise had
committed resources, the termination clause would provide compensation for lost
opportunity if exercised. The
termination clause was to recognize different business circumstances. It is our opinion that the 60-day
termination clause should not have been included based on prior Committee
direction.
For 2004,
a monthly retainer (or lump sum amount) was established based on the services
to be provided as follows:
"government and public affairs services set out
in a schedule to the contract relating to the operation and management of the
Client's enterprise as may be requested by the President and Chief Executive
Officer of the Clients as well as by managers reporting directly to such
person. The Services shall not include
any work, expenses or disbursements related to the review of reports or other
documents submitted to the Board of Directors of Hydro Ottawa Holding Inc....”.
Based on the
contract, the services to be provided included issues management, councillor
relations, general communications, annual meeting preparation, plenary
meetings, and ad hoc work.
Although there is a
listing of services to be provided, the fixed retainer is paid regardless of
the level of services provided.
Although
the procurement policy did not limit the use of retainers or lump sum billings,
the procurement policy should be reviewed, as these would not be considered
best practice, especially in the case of non-competitive contract awards.
The
contracts for 2002 and 2003 were in the name of 1180776 Ontario Inc. Invoices and payments for September
2002 to December 2003 were made in the name of Pace Consulting. The contracts should have been revised to
reflect the complete and correct company names and addresses.
We
found that a competitive market exists for some of the services invoiced such
as planning and coordinating of community meetings, the development of the code
of conduct, and general communication. Hydro Ottawa could have undertaken a
formal competitive proposal process for part of the contracts.
6.1.2
Contract
Terms
·
specified
the term,
·
specified
the requirement for monthly billings,
·
contained a
records and audit clause, and
·
contained a
services clause which stated:
“The services to be provided by the Consultant shall be such advisory
services relating to the operation and management of the Client’s enterprise as
may be requested and assigned by the President and Chief Executive Officer of
the Clients as well as by managers directly reporting to such person. The Services shall not include any work,
expenses or disbursements related to the review of reports or other documents
submitted to the Board of Directors of Hydro Ottawa Holding Inc. (or any
committee thereof), nor any work, expenses and disbursements related to the
attendance at meetings of the Board of Directors or any committee thereof” .
The
contracts did not include an upset limit or ceiling expenditure amount or a
detailed statement of work until the monthly retainer was established for
2004. Although the Hydro Ottawa
procurement policy did not specify these requirements, the procurement policy
should be reviewed, as this would not be considered best practice.
6.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures
|
There were signed
contracts in place for each of the years which specified the term and also
contained a clause that this compensation was not to relate to Board duties
or for the review of documents or reports going to the Board. Invoices were
signed as follows: ·
Mr.
Stewart for $193,092 or 62% ·
Ms. Reeves
for $51,871 or 17% ·
Directors
of Communications for $54,851 or 18% |
The total value of the invoices was
$310,886. There was one invoice
totalling $10,272 or 3% where the processing stamps were not available as the
copy was provided by Mr. Gorman and the copy of this invoice was not available
at Hydro Ottawa.
Retainers were
invoiced in 2004. There was no detailed
support provided for the billings for the months of May 2004, or September to
December 2004. The billings totalled
$47,046.
Although Mr. Gorman
resigned in July of 2004, he continued to be paid under the contract awarded
while he was an Advisory Board member. In August 2004, Council directed Hydro Ottawa that no amount
over and above the set stipend be paid to Directors, family members, or
entities in which they have a substantive ownership interest except for
approved expenses for Board or Board-related activities. Instead of enforcing the two-month notice
period, PACE-Public Affairs and Community
Enterprise was permitted to continue to work for four months. According to Mr. Stewart, he gave Mr. Gorman
the choice of receiving two months of payment as a settlement or working and
being paid for four months. Mr. Gorman
chose the latter, and Mr. Stewart indicated that Hydro Ottawa received better
value through this arrangement. Mr. Gorman provided explanations, files and
documentation in support of work performed during this time.
6.2.1
Payment
Errors
There
was a total of $1,220 overpaid as a result of arithmetic errors relating to
three invoices. We were advised by
Hydro Ottawa that they have been provided a cheque refunding this amount from
PACE-Public Affairs and Community Enterprise in March 2005.
There were also three errors in the payments of meeting fees to Mr. Gorman during the period from January 17, 2002 to July 16, 2004 resulting in a net underpayment in the amount of $400.
6.3 Reasonability of Payments
in Relation to the Services Received by Hydro Ottawa
|
There
was a lack of working files and documentation at Hydro Ottawa to support the
work invoiced by companies affiliated with Mr. Gorman. However, Mr. Gorman was able to provide
explanations, additional information and working files to support the work
performed, including the five retainers which were invoiced in 2004 where
there was no detailed support provided.
|
Although
Hydro Ottawa did not have sufficient information available to assess the
reasonability of the services invoiced, Mr. Gorman provided sufficient and
appropriate supporting information to conclude that the amounts invoiced and
paid were reasonable.
6.4 Disclosures of Transactions
|
In
terms of disclosure of these transactions, both the Hydro Ottawa Board
minutes and financial statements were reviewed. |
6.4.1
Disclosures
in the Minutes
The minutes of the January 17,
2002 in-camera Board meeting, wherein John Gorman was appointed to the Hydro
Ottawa Advisory Board, indicated that where there is a material contract or
transaction, it is the member’s responsibility to disclose the nature and
extent of their interest in writing to the Corporation or request to have the
disclosure entered in the minutes.
The
consulting services were disclosed in either the regular or in-camera minutes
of the Hydro Ottawa companies within each year except for 2003 that was not
disclosed until 2004. The amount of the
consulting services was not disclosed in the minutes for any of the years
except for 2003, where the 2003 amount of $115,669 was disclosed at the
Governance Committee in 2004 and not the Board of Directors as required by the
Board policy. For 2003, the amount disclosed
was understated by $22,243 based on the invoices provided by Hydro Ottawa.
6.4.2
Financial
Statement Disclosures
The amount and
nature of the consulting services related to Mr. Gorman was disclosed in the
financial statements starting for the year ended 2003. These financial statements also disclosed
the 2002 comparative amount.
A review of the
invoices provided by Hydro Ottawa revealed that the amount disclosed for 2003
should have been $6,066 higher, and the comparative amount for 2002 should have
been $30,645 higher.
In the 2002 financial
statements the contracts of $82,967 were not disclosed resulting in a total
amount of $89,033 which was not disclosed in the financial statements for 2002
to 2003.
7.0
Discussion
of Mr. Richard Raymond & Identified Affiliated parties
|
Mr.
Richard Raymond was a member of the Board of Hydro Ottawa from November 2000
until October 2004. During this time
he was Chair of the Energy Ottawa Inc. Board of Directors until it was
re-organized April 2001 and Chair of the Governance Committee for part of
2002 and 2003. He also attended Compensation Committee, Audit Committee,
Energy & Telecommunications Committee, and Local Distribution Company
Committee meetings. |
Hydro
Ottawa entered into consulting contracts with Mr. Richard Raymond for the
period April 2001 to December 2003.
During 2002, $14,518 was paid by Hydro Ottawa for consulting
services. In addition to these fees,
Mr. Raymond received $70,859 during the period November 2000 to October 2004
for Board stipend and meeting fees for a total of $85,377.
SUMMARY
OF PAYMENTS TO MR. RICHARD RAYMOND OR AFFILIATED PARTIES Contractor Nov-00 to Dec-01 Jan-02 to Dec-02 Jan-03 to Dec-03 Jan-04 to Oct-04 Total Richard A.
Raymond 1427524
Ontario Limited. Signing Officer $14,518 $14,518 Total Contract Payments $14,518 $14,518 Stipend & Meeting Fees (November 2000 to October
2004) $19,336 $18,200 $14,600
$18,723 $70,859 Total Payments $19,336
7.1 Compliance with Hydro Ottawa’s Procurement Policies and Procedures
|
There
were contracts entered into by Hydro Ottawa for the consulting services for
each of the calendar years April 1, 2001 to December 31, 2003. The contracts were “to retain the services of the Consultant to
provide advisory services related to the operation and management of the
Client’s enterprise as may be requested and assigned by the President and
Chief Executive Officer of the Clients as well as by managers reporting
directly to such person”. |
7.1.1
Contract
Award
The
contracts Hydro Ottawa entered into were made directly with Mr. Richard Raymond
and were signed by Mr. Stewart under his delegated signing authority. There was
no evidence of a competitive process for the award of these contracts,
therefore the 2002 payments totalling $14,518 would be considered as sole
source acquisitions of services. The
contracting procedures were not followed in that the justification for sole
sourcing was not documented as required by the Hydro Ottawa policy.
Invoices
were submitted in the name of Richard A. Raymond with directions on the
invoices to make cheques payable to 1427524 Ontario Limited. As the intention was to pay Mr. Raymond’s
company, the contract should have been revised to reflect the company name as
the supplier, not Mr.Raymond.
7.1.2
Contract
Terms
·
specified
the term,
·
specified
the requirement for monthly billings,
·
contained a
records and audit clause, and
·
contained a
services clause which stated:
“The services to be provided by the Consultant shall be such advisory
services relating to the operation and management of the Client’s enterprise as
may be requested and assigned by the President and Chief Executive Officer of
the Clients as well as by managers directly reporting to such person. The Services shall not include any work,
expenses or disbursements related to the review of reports or other documents
submitted to the Board of Directors of Hydro Ottawa Holding Inc. (or any
committee thereof), nor any work, expenses and disbursements related to the
attendance at meetings of the Board of Directors or any committee
thereof.”
The
contracts did not include an upset limit or ceiling expenditure amount or
detailed statement of work. Although
the Hydro Ottawa procurement policy did not specify this requirement, the
procurement policy should be reviewed, as this would not be considered best
practice.
7.2 Compliance with Hydro Ottawa’s Payment
Policies and Procedures
|
Supplier invoices
were signed by Mr. Stewart, but there was a lack of supporting documentation. |
Some of the invoices submitted to Hydro Ottawa lacked
sufficient detail to determine if the duties related to the review of reports
submitted to the Board which is not permitted under the terms of the agreement.
7.2.1
Payment
Errors
There
was a total of $30 overpaid as a result of arithmetic errors relating to one
invoice.
There were also six errors in payments of
meeting fees to Mr. Raymond during the period from November 2000 to October
2004, resulting in an overpayment in the amount of $1,800.
7.3 Reasonability of Payments
in Relation to the Services Received by Hydro Ottawa
|
There
was a lack of working files and documentation at Hydro Ottawa to support the
work invoiced. Generally descriptions
provided on invoices related to attending meetings or a conference. Some invoices did not contain sufficient
detail to determine what services were provided and if payments made were
reasonable for services provided.
Through meetings with Mr. Raymond, sufficient and appropriate
information was obtained to conclude that the amounts invoiced and paid were
reasonable. |
There were payments that were for Board duties such as attending a
conference that should not have been reimbursed through contracts. If payments
to Mr. Raymond were related to Director duties then this should not have been
done through the contracting process, instead Council approval should have been
requested for an increased stipend as required by the Shareholder Declaration.
The total payment made over
the terms of the contracts was $14,518 which included $846 for reimbursement of
Board-related expenses.
The reimbursement of Board expenses would have been
permitted under the Shareholder Declaration.
However, the reimbursement should not have been made under a consulting
contract but should have been made directly to the Board member.
7.4 Disclosures of Transactions
|
In
terms of disclosure of these transactions, both the Hydro Ottawa Board
minutes and financial statements were reviewed. |
7.4.1
Minutes Disclosure
As a
Board member, where there is a material contract or transaction, it is the
member’s responsibility to disclose the nature and extent of their interest in
writing to the Corporation or request to have the disclosure entered in the
minutes. The consulting services were
not disclosed in either the regular or in-camera minutes of the Hydro Ottawa
companies for 2002. We noted that
there was disclosure in 2001 even though there were no invoices or payments in
2001.
7.4.2
Financial
Statement Disclosure
The amount of
$14,518 relating to 2002 and nature of the consulting services was not
disclosed in the financial statements.
In our opinion this should have been disclosed in the 2002 financial
statements. Hydro Ottawa should
confirm with its shareholder, the City of Ottawa, the requirement to disclose
all financial relationships with members of its Board.
8.0
Award of
Contracts to Hydro Ottawa Board Members and Best Governance Practices
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A review of best practices for effective corporate
governance, particularly regarding director independence, compensation and
financial/material relationships was undertaken as part of the audit. The
decision by Hydro Ottawa to award consulting contracts to members of its
Board of Directors and affiliated parties is not consistent with current best
practices for effective governance and conflicts with generally accepted
principles for director independence. For 2003, the Board adopted financial statements
which disclosed related party contracts.
In finalizing the 2003 financial statements for Hydro Ottawa at Audit
Committee, Committee members indicated, “that the company should be
transparent in the financial reporting and be prepared to defend the services
it retained from Directors and Advisory Board members”. Such a disclosure practice, in our
opinion, represents an important element of effective governance and should
be maintained in the future. Although
financial statement disclosures are guided by the CICA Handbook, they are a matter of judgement. Hydro Ottawa should seek Council’s
guidance and discuss their reporting requirements for future
disclosures. Hydro Ottawa should
confirm with its shareholder, the City of Ottawa, the requirement to disclose
all financial relationships with members of its Board. The related party notes in
the financial statements should disclose in appropriate detail the value and
nature of the transaction. The Report on Corporate Governance at Hydro Ottawa
prepared in August 2004 by Borden Ladner Gervais LLP stated that while there was nothing illegal about the
awarding of contracts to Board members: “…director
independence is the cornerstone of good governance. This requires that directors not have significant interests
which could compromise, or be perceived to compromise, the ability of a
director to exercise his or her judgment with a view to the best interests of
the corporation.” The recent Sarbanes-Oxley Act in the United States
has established the principle that director independence is defined as having
“no consulting, advisory or other compensatory fee except in the capacity as
board or committee member”. This
position is consistent with that of several organizations and agencies across
North America. For example: ·
The Ontario Securities Commission and Canadian Securities Administrators
guidelines for good governance state that Directors must have “no direct or
indirect material relationship with the issuer”. ·
The TSX General Requirements state all Directors must be “free from
any interest and any business or other relationship which could, or could
reasonably be perceived to, materially interfere with a director’s ability to
act with a view to the best interests of the corporation…”. ·
The New York Stock Exchange guidelines for director independence
prohibit directors from having a material relationship with the corporation. ·
The NASDAQ guidelines for director independence which state that any
director receiving remuneration in excess of $60,000 per year is not
considered independent. Hydro Ottawa has recently approved its Board of
Directors’ Conflict of Interest and Conduct Guidelines to restrict this
practice in the future. These new
guidelines state that: “Except for approved expenses for Board or Board-related activities, no
amounts are to be paid to Directors beyond the amount stipulated by the
Shareholder Declaration…. Directors and their spouses shall not be involved
in either the actual performance of services or direct supervision of
performance of services…of anyone else under contract to Hydro Ottawa while
they are serving as a Director of Hydro Ottawa.” Under the new guidelines, none of the contracts
would be permitted except contracts such as the ones involving BelAir Networks, GridWay
Computing, and Tundra Semiconductor Corp. which would still be permitted
under these guidelines. Permitting
these contracts to occur is reasonable as long as the Board member affiliated
with the companies does not have a material ownership interest in the
companies. There
are additional governance best practices which Hydro Ottawa should address in
the future. Some of the more
important include: ·
clearly defined statement of Board member duties and responsibilities,
·
clear policies and procedures to guide the Board in carrying out its
role, ·
clear structure of responsibility which differentiates between what
the Board can do and what managers and employees can do, ·
procedures for external communication, including with Council, ·
annual objectives and/or performance indicators for the Board, ·
annual evaluation of the Board’s and individual member’s performance, ·
regular review of the quality of the agendas and minutes, ·
Board evaluations of past strategies, objectives and budgets, ·
Board-approved annual internal audit plan, ·
Board evaluation of CEO performance, and ·
Board participation in succession planning for senior staff. As part of the OAG workplan provided to Council
December 2004, the OAG will be conducting a Governance Review at Hydro Ottawa
in 2006. |
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9.0
Other
Issue - Records Management
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File
Management: For the contracts reviewed as part of this audit,
Hydro Ottawa did not usually have project management files or documentation
to support the services provided. There are also specific examples where financial
source documents were not available from Hydro Ottawa or Telecom Ottawa and
were obtained from the contractors.
This included two invoices, one purchase order, four quotations and
one contract. There was also another
contract not initially available from Hydro Ottawa which was subsequently
located by Hydro Ottawa two and a half months after it was requested by the
OAG. In the case of Precept Inc., we were advised by one
of the consultants and former Chief Financial Officer that a proposal process
had occurred in 2001. However, Hydro
Ottawa did not have procurement files available to evidence the procurement
process used or evidence of proposals from other firms. Based on the lack of file support for the contracts
examined, Hydro Ottawa should review its records management policies and
procedures to ensure that source documents with an appropriate level of
detail are maintained and retained. Unsigned
Minutes During the audit, we
reviewed all available minutes for the time period from November 2000 to
October 2004. We found many minutes that were missing one or both signatures
of the Chair and/or Corporate Secretary as required. Overall 41% of the Board and Committee
meeting minutes were not signed as detailed below:
(1)
Missing one or both signatures of the
Chair and/or Corporate Secretary The corporate minutes are an important record of
corporate direction and strategy as set by the Board. As a matter of routine procedure, minutes
should be prepared and signed on a timely basis. |
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10.0
Recommendations and Management REsponses
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The recommendations are as
follows: 1.
That Hydro Ottawa in collaboration with its
shareholder, City of Ottawa, specify
and clearly define expected Board member duties and responsibilities and that
where Hydro Ottawa requires additional compensation for Board related duties
that approval is obtained from the Shareholder;
2.
That Hydro Ottawa review its contracting policies and practices to
ensure that: ·
contracts are required to include an upset limit and a detailed
statement of work, ·
written justification for the use of sole sourcing is provided, and ·
the use of lump sum retainers is not permitted;
3.
That Hydro Ottawa review its payment practices and establish and
document a policy to confirm checking of invoices to ensure errors are
captured prior to cheque issuance;
4.
That Hydro Ottawa review its records and project management policies
and practices to ensure that source documents with an appropriate level of
detail to evidence transactions are appropriately retained;
5.
That Hydro Ottawa ensure that minutes and financial statements
appropriately disclose related party transactions including the dollar value
and appropriate detail. Hydro Ottawa should confirm with its shareholder, the
City of Ottawa, the requirement to disclose all financial relationships with
members of its Board; and
6.
That Hydro Ottawa ensure that all minutes of Board and Committee
meetings are prepared and signed on a timely basis. |
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Management Response: Minutes are prepared following all meetings of the
Board and its committees and are presented for confirmation at the next
meeting of the Board or committee. This practice has been followed
consistently by Hydro Ottawa since its inception. Hydro Ottawa will ensure
that all minutes are signed by the Chair of the Board or relevant committee
at the meeting confirming the minutes. |
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