Housing

The Housing branch provides a continuum of housing and housing support services to sustain and enhance social housing, promote options for increasing the supply of affordable housing, ensure the delivery of emergency and supportive housing services, and manage the development and implementation of a community action plan to prevent and end homelessness.

Subsidized housing

Find out about subsidized housing and how to apply, as well as other programs to help residents stay in their housing.

Housing for seniors

Learn about the City’s four long term care homes and other housing supports for seniors. 

Supportive housing or domiciliary hostels

Find out about supportive housing for adults who need some help with daily living activities.

Shelters

There are several types of emergency shelters in Ottawa. Shelters offer meals, refuge and case management, and ensure that all clients are assessed and referred to the social and health services they need. Each shelter has a housing support worker to help clients find housing in the community.

If you or someone you know needs shelter, please call the City and make a request for placement. A placement officer will refer you to the best available shelter.

• During business hours, Monday to Friday, call 613-560-6000
• After hours and on the weekend call 3-1-1
• Toll-Free: 866-261-9799
• TTY: 613-580-2401

Tenant rights

Find out about what’s available to help tenants.

Addressing homelessness and affordable housing

Learn about the City’s plans to create more affordable housing and reduce homelessness.